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July 20, 2008, 8:20 pm
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Join Date: Jul 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
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Great Experience
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Pressure from salesperson to "Buy Now"
Low
How did you first contact the dealership?
Internet
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
Yes
Name of Your Salesperson?
Tim Shepard
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| Review Ratings Score |
| Pricing | 5 |
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Greeting | 5 |
| Honesty | 5 |
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Time | 5 |
| Questions | 5 |
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Promises | 5 |
| Financing | 5 |
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Treated | 5 |
| Overall Score | 5.00 |
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I am in my mid forties and have purchased 6 new vehicles in that span. I do my research on what I purchase as far as the features and price. I use Edmunds and other sites to do that research. All of the dealers I have dealt with try hard sell tactics to say, "What can I do to put you in that vehicle today". After dealing with a local dealer and getting absolutely no where, I asked for quotes from multiple dealers from the Nissan website. One of those dealers was Heritige Nissan. I have have never bought a new car and had such an enjoyable experience. The salesperson was prompt, courteous, understood my needs and worked deligently to make sure that I had exactly what I wanted. All this was done without hard sell pressure tactics. An issue arose with the car upon delivery and what should have been a car buying nightmare, turned into the best car buying experience I have ever had. While the dealer worked to resolve the issue on the car, he provided a loaner that was even better than the car I purchased. The issue was from the manufacturer and not the dealership's. The dealership was 40 miles from my home, they kept my new car until they resolved the issue and made sure that I would have no future issues. All the while I was enjoying a great loaner that they had filled with gas. And as we all know gas is not cheap. In the end they delivered my new car to me when it was ready. Great price+great service= GREAT EXPERIENCE.
 Post Thanked 0 times  Post Booed 0 times
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Heritage Nissan
