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Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
No
Name of Your Salesperson?
RONNIE
Review Ratings Score
Pricing
3
Greeting
5
Honesty
3
Time
0
Questions
0
Promises
0
Financing
0
Treated
0
Overall Score
1.38
Let me begin by saying the salesman was stuck between a rock and a hard place. The salesman was just the mouth piece. In 1999, I bought a car from Harrelson Toyota. Very pleased.We stopped in to look around. Wife finally found car she wanted. Actually the only one in North and South Carolina like she wanted. This is my Birthday present for wife. I asked the price of a car. The salesman said only management can give me that We went in to get the price. 30 minutes later they had all kinds of info on me but i still didn't have the price. i was told that i had to drive the car first before i could get the price. my response was my driving and their pricing had nothing to do with the other. 21/2 hrs later, I was ready to leave, my wife loved the car. after haggling about me driving it, the manager finally gave the salesman the price. Please note the salesman has now made 14 trips between our table and the managers booth. i finally said get him down here. He was hiding in the booth. I forgot to tell you, I didn't have a dime, no credit, etc. I told them this when I first stepped out the car. I did have a settlement coming in 2 weeks. We finally got the price for which i said "You must be on drugs" We agreed on a price.They called me Sunday, Monday, and Tuesday and told us to bring proof of the settlement and we could get the car. Off we went, wife all happy. We test drive, everything all nice. They sold me the car and will hold check for 2 weeks. We get all finished and they said you can get the car when the check clears. Hold up! You had me come up here to get the car. Guy in finance says, you should be able to take it home with 500.00. I said ok because i am now looking at my wife's face. He comes back and states they can't because of insurance. They have a fax from my insurance company that the car is covered.
We leave and of course my wife is "pissed" to put it mildly. I call the general manager who is on vacation and i'm ready to go somewhere else. he calls two days later, i explain the situation. He calls back in 20 minutes and says come get the car. Here we go again. They spend 1 hour trying to figure out how to tag the car. We leave with a dealer tag.
I get called 4 days later and I'm asked when am i going to bring the dealer tag back. I didn't know i was suppose to until the check clears. Off we go again. They now give us a paper tag after 3 hrs of sitting there. We go home. I hear some strange sounds in the front end. I called and told them what was happening. Can you bring the car in now? off we go again. Sales man gets in car to drive to service. Noise is obvious. We sit in the car for 30 minutes when they tell us, we can't work on the car until your check clears. They could have told me this before i drove 40 miles one way. My real question to them was What does the check have to do with fixing the car. It is under warranty.
I have thought about this all night. My decision. I am going to take the car back today. My check clears Tuesday. NOT! I am cancelling the check they have. If the car is fixed by Tuesday, I will bring a Cashiers check. If not, I leave for Arizona for 3 weeks. We will resolve this when i get back. In the mean time, they have their car and I have my money. isn't God GREAT!
Do not go here. If they have the car you want, go to another dealer and they can get the car through inter-trading dealers.
over 60 days later receive phone call from dealer that the payoff was significantly short on trade and that I am responsible. We had roughly about 19 payments left on the lease. Prior to going to the dealership, I called gmac to get a payoff which was given via automated of $11,877 & some change good through
8/6/09 but did not indicate lease payoff or to outright buy the car. We advised Mr. Boyd this was a
lease, we wanted the payment to remain the same or less & no cash down. The first offer came back with $4750 down, $869 per mth payment, and $9900 for my trade. No, I am done this is unacceptable. They went back to re-work #s, I had to leave refused to give me my keys as I told them I had an appt. at 5pm, I told them to work it & give the #s to my husband who could get me at my appt. My husband called to tell me they got the payment within range, no money down and to meet him back at the dealership to finalize provided acct info for gmac along with what figure I had obtained prior to coming to the dealership. They quickly ran over the #s, I told them I would seek financing with my credit union,& they sent us on our way. We finally got them to accept the check from our credit union on 8/5/09. Then I received a billing stmt on my car that I traded in Sept showing a small balance with 3 pmts remaining. I called to check my account and they showed the account closed but needed the paperwork from the dealership. I called Harrelson, spoke withGerald who told me he would prepare the paperwork again, send to my lender & mail copies to me. I did not receive. I thought all was done until 10/6/09 came home to find a message from Lloyd Edwards, general manager, stating it was urgent for us to contact them. I returned the call around 5:30pm that same day. I spoke with him and was in absolute shock when he said we have a problem that the payoff was thousands of dollars short. Then he proceeded to tell me I was responsible. In a dumb founded response, I said "How can this be?". I then said that this is has been the worst experience ever. He stated that they too called the automated system and got the same payoff as mine but they did not know this was a lease. How is this my fault/responsibility? We were upfront that this was a lease, they got the same data that I did, the check was sent to the lender, I informed them of missing paperwork that was needed then the dealer calls me that they received the check back. The dealer should have verified their paperwork when we were upfront about this being a lease as this could have broke the deal. I am currently trying to find an attorney to help me because I don't have thousands of dollars laying around, I can't afford my payment to go up, and the vehicle does not have additional value to add this to the loan. Let's face it the salesman, Adrian Boyd, the finance Director, Chris Cole, the GM, Lloyd Edwards and the other
gentleman, Gerald are not communicating or just don't have clue what is going on.
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BUYER BEWARE***This Review is not Verified by NOTNEW TOME***
** This review is not verified by NOTNEW TOME ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
No
Name of Your Salesperson?
FORGOT
Review Ratings Score
Pricing
3
Greeting
5
Honesty
0
Time
3
Questions
3
Promises
3
Financing
3
Treated
3
Overall Score
2.88
I wish this had been available a long time ago. I would never recommend this dealership or any dealership owned by this group. I stopped in many years ago to just look. And was given a card by one salesman, I then gave the card to my son. When he went and inquired about a car the salesman he met told him that individual no longer worked there. I later droped my son off to pick up his car and met the salesman who gave me the business card (still an employee of Harrellson's) I informed him of what had happened. Needless to say if they treat each other like this just how do you expect to be treated any different. Went there today to meet someone, nice friendly as can be. Do you think I would buy from them NO!!!!!!!!. As much as want to spend my money in my home town, I will not, If you really don't understand details of your contract you better have someone with you who can, and this goes to anything you buy anywhere.But once you sign a contract It's your problem the only way to protect yourself from a Great White Shark is to have an Orca as a Back Up.
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worst feeling after you bought a car***This Review is not Verified by aaaaaaaaaa***
** This review is not verified by aaaaaaaaaa ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
I watched Bobby Harrelson take a newspaper with him to the bathroom and emerge without it/ When I went to the bathroom, he had left it open in the floor, What a piece of shit/ If he cant even clean up after himself, why would he take of a customer.. horrible and disgusting
I was told by Mitchel (a sales rep) over the phone when I was calling to inquire about the new price option they had, (pay half of the sticker price for the car) that this indeed was not a lease, and that we would be financed for the first half of the sticker price, then financed the other half after the first loan was done.
When we came in to see him, I again asked if this was a loan, and he said no.
The gentleman trying to help 'pressure us into the deal' assured us this was not a lease we agreed to the deal. ( which was Charles Wallace)
We also asked the financing guy if we were in a lease, he said no multiple times.
When we got the contract to sign, it did infact say lease, so we asked him why did it say lease. He said because the 'price option' was such a new program, they did not have the proper contract to sign, and that our real contract would be sent within 30 days.
He did go over the 12000 mile clause but said that was only a matter if we choose not to finance the other half of the sticker price after the fist loan term was up.
When I got my payment coupon, it indeed said a lease, so I called back, and was told that I was indeed in a lease. So I called and talk to Charles Wallace and he said there was nothing he could do, because we did sign a contract stating a lease. He said there was nothing I could do. That is was my word against his dealership.
These guys are big time bluffers, chaeeters. They will lie a lot. Actually I went to buy the car, and they make me to lease the car. They lied to me that I need to pay for the car lease for 5 years, and when I return the car, I will get some intrest back of $3000. When I asked them about the balance, they told there will be 5000 balance to pay to own the car. Some how they confused me. And I signed on the contract. But after going home, when I calculated, I figured that to own the car I hvae to pay at the end of the lease, which is going some 2000-3000 more than I buy the car. And when I went to the dealer on the next day, the sales person was hiding from me. When I started arguing with them, the manager came in, and he was like so rude, and saying "I dont want to know what ever my sales person said, You I have signed the contract. Now just go home.", and opened main door, and asked me to leave that place.
Before I sign the contract they were very friendly, and smiles on the place. I felt so bad when the sales person was trying to hide from me, and when the manager opened the door, and told to leave the place. I WEN THERE TO BUY THE CAR, BUT THESE CHEATERS MADE ME TO LEASE. NOW I HAVE TO LEASE THE CARE FOR THE NEXT 5 YEARS PAYING MORE MONEY,AND THE CAR NEVER BE MINE.
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Harrelson Nissan is a dealer in Rock Hill, SC. Harrelson Nissan offers Nissan. Please feel free to Rate and Review the Harrelson Nissan Dealership so other Car Buyers can know what dealerships in the Rock Hill, SC area are great and which ones are just so-so. You can also use the Map below to locate other Rock Hill Car Dealerships quickly and easily!
Harrelson Nissan
LIAR, LIAR, LIAR
We stopped in to look around. Wife finally found car she wanted. 
We went in to get the price. 30 minutes later they had all kinds of info on me but i still didn't have the price. 
i was told that i had to drive the car first before i could get the price.
my response was my driving and their pricing had nothing to do with the other. 21/2 hrs later, I was ready to leave, my wife loved the car. 
after haggling about me driving it, the manager finally gave the salesman the price. Please note the salesman has now made 14 trips between our table and the managers booth. 
i finally said get him down here. 
I forgot to tell you, I didn't have a dime, no credit, etc. I told them this when I first stepped out the car. I did have a settlement coming in 2 weeks. We finally got the price for which i said 
"You must be on drugs" We agreed on a price.They called me Sunday, Monday, and Tuesday and told us to bring proof of the settlement and we could get the car. Off we went, wife all happy. 
I am going to take the car back today. My check clears Tuesday. NOT! 
Still a nightmare with Dealer
BUYER BEWARE