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Gateway Toyota in Toms River NJ

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Gateway Toyota

(732) 240-2000

Route 37 E & Batchelor St
Toms River, NJ 08753

Overall Rating 3.253.253.253.253.25
Sales Rating 3.253.253.253.253.25
Service Rating No Ratings Yet

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November 18, 2009, 7:58 am
 
Join Date: Nov 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
onesweetrepsol is on a distinguished road

Default This dealership needs to learn some honesty!
3.003.003.003.003.00

Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
No

Name of Your Salesperson?
Ed Sunday

Review Ratings Score
Pricing3    Greeting3
Honesty3    Time3
Questions3    Promises3
Financing3    Treated3
Overall Score 3.00

We would never recommend this dealership to anyone and will never show our faces there again as the GM is a scam artist who doesn't know how to keep his word. We purchased a 4Runner in July of '09 which was great when we test drove it. A few hours later when we drove it off the lot, after having been detailed by them, it STUNK! They deny it being their fault however they assured us if we could find something comparable on the lot they would swap us out. A few weeks later when we finally found something we liked their story changed and they were only going to give us $2500 less than we paid for the vehicle just a couple months earlier as our trade value. We ended up not being able to find something that day. Came back a few weeks later and found something we really liked. Now the GM refuses to give us the trade value he originally promised. Needless to say we stood up and left the dealership. I have absolutely nothing good to say about the way this company does business! Gateway Toyota, be sure you will never see me (or anyone I know) again and I'm going to be your worst form of advertising!
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September 24, 2009, 12:02 am
sf732
Car Dealer Check Member
 
Join Date: Sep 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
sf732

Default Sales manager is a con artist
3.503.503.503.503.50

Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?
Tom

Review Ratings Score
Pricing1    Greeting5
Honesty5    Time4
Questions4    Promises3
Financing3    Treated3
Overall Score 3.50

The salesman was a gentleman. Naturally, he had to bring the closer/sales manager to talk to me when I thought the price was high and didn't want to buy. The price was more than I wanted to spend, and they could only do so much. I respect that and was willing to walk away as friends. I was shopping other dealerships for prices, and this sales manager said the price I received from another dealer was not legit and that dealers sometimes give such a low price, that others can't meet it and you go back to that first dealer who will never sell you the car at that low price, and that's how they get you to come back. He said he does that as well. Of course, I went back to the first dealer with the low price, and the price was legit, but it's nice to know that this Toyota dealer has no problem in giving you a price he won't really sell you a car for, just so he can get you to come back to the dealership. A con artist is too nice a label for this guy.
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