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Everything was fine, the sales man was very helpful, nice and friendly. THEN we were brought inside to talk numbers. I was adamant about using our own bank and financing ourselves. We were passed over to what I believe was a "closer" who was VERY pushy with the in house financing. I think I must have told him at least 4 times that we were going to go through our own bank ourselves. He was really, really pushy and skeezy (he kept calling me darlin' and hon', unprofessional in my book). And this is where it gets good... "I say what are you going to give me for my trade-in" ('89 vw vanagon) he says, and I swear it on my grandmother's grave, my ears DID NOT decieve me, he says "$2,500." I say "$2,500?" He laughs and says "No, no I said $500, is $2,500 what you wanted me to say dear?" I say "Do I need to clean my ears out?" and I look at my husband who also distinctly heard the $2,500. At this point we are all laughing, because it's so unbelievably appalling, and I can't seem to wrap my mind around what exactly he is playing at. So that's it I'm done with the game (I didn't have much paitience for it to begin with:P) I name my price which is low and he comes back and says sorry we can't do that, we leave. Oh and I forgot to mention he bad mouthed his salesman and as we were leaving was having a laugh with his co-worker at my expense! Unfortunately, I can't remember the "closers" name and probably for obvious reasons they list none of their employees on the website. But that aside, I can't begin to express how dissatified I am at the level of customer service I recieved. Unprofessional and pushy and the obvious lie??
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Foothills Lincoln Mercury Mazda is a dealer in Spokane, WA. Foothills Lincoln Mercury Mazda offers Lincoln, Mazda and Mercury. Please feel free to Rate and Review the Foothills Lincoln Mercury Mazda Dealership so other Car Buyers can know what dealerships in the Spokane, WA area are great and which ones are just so-so. You can also use the Map below to locate other Spokane Car Dealerships quickly and easily!
Foothills Lincoln Mercury Mazda
Unprofessional
