Fitzgerald's Wheaton Dodge City in Silver Spring MD
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The service itself, meaning the work done on the car, was great. They could have been faster, but all in all they got the problem fixed. The issue here is that the GPS was stolen out of the car when it was there.
I should I have removed it from the car, true, but it was highly disappointing that I did not even receive a call from the management about this. They showed zero interest in my situation.
The only response I got was basically this: "there is a disclaimer here about items left in the car", that was it. I never really expected them to, replace the GPS, though that would have been nice, but at least give me a call about it, apologize for the incident, anything.
They know that there is someone there who is a thief and now you do too.
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August 3, 2009, 2:58 pm
leefaman
Car Dealer Check Member
Join Date: Jul 2009
Reviews: 1
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Comment on Stole my GPS
Just to update my review here. I did get a call from the dealer's service manager, Mark. He was very nice and quite understanding of the situation and offered to compensate part of the price of a new GPS. I thought that this was important to note here.
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Fitzgerald's Wheaton Dodge City
Stole my GPS
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