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Fitzgerald's Wheaton Dodge City in Silver Spring MD

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Fitzgerald's Wheaton Dodge City

(301) 933-7400

10915 Georgia Avenue
Silver Spring, MD 20902

Overall Rating 2.142.142.142.142.14
Sales Rating No Ratings Yet
Service Rating 2.142.142.142.142.14

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July 29, 2009, 2:40 pm
leefaman
Car Dealer Check Member
 
Join Date: Jul 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
leefaman

Default Stole my GPS
2.142.142.142.142.14

Why was your vehicle being serviced?
Repair

Were you given an accurate wait time?
None Given

Would You Recommend this Dealership?
No

Year of your vehicle
2007

Make of your vehicle
Sujuki

Name of Your Service Technician?

Review Ratings Score
Problem Fixed4    Greeting4
Honesty0    Time2
Questions3    Promises2
Treated0   
Overall Score 2.14

The service itself, meaning the work done on the car, was great. They could have been faster, but all in all they got the problem fixed. The issue here is that the GPS was stolen out of the car when it was there.
I should I have removed it from the car, true, but it was highly disappointing that I did not even receive a call from the management about this. They showed zero interest in my situation.
The only response I got was basically this: "there is a disclaimer here about items left in the car", that was it. I never really expected them to, replace the GPS, though that would have been nice, but at least give me a call about it, apologize for the incident, anything.
They know that there is someone there who is a thief and now you do too.
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August 3, 2009, 2:58 pm
leefaman
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Join Date: Jul 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
leefaman
Default Comment on Stole my GPS

Just to update my review here. I did get a call from the dealer's service manager, Mark. He was very nice and quite understanding of the situation and offered to compensate part of the price of a new GPS. I thought that this was important to note here.
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Fitzgerald's Wheaton Dodge City is a dealer in Silver Spring, MD. Fitzgerald's Wheaton Dodge City offers Dodge and Suzuki. Please feel free to Rate and Review the Fitzgerald's Wheaton Dodge City Dealership so other Car Buyers can know what dealerships in the Silver Spring, MD area are great and which ones are just so-so. You can also use the Map below to locate other Silver Spring Car Dealerships quickly and easily!
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