Findlay Toyota in Henderson NV
3.3958
5
6
Findlay Toyota in Henderson NV
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Findlay Toyota Professional and Courteous |
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July 28, 2010, 7:01 pm
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Join Date: Jul 2010
Reviews: 1
Review Comments: 0
Forum Posts: 0
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Findlay Toyota Professional and Courteous
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Pressure from salesperson to "Buy Now"
Low
How did you first contact the dealership?
Internet
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
Yes
Name of Your Salesperson?
Howie Lederman
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Review Ratings Score
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| Pricing | 5 |
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Greeting | 5 |
| Honesty | 5 |
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Time | 5 |
| Questions | 5 |
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Promises | 5 |
| Financing | 5 |
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Treated | 5 |
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Overall Score
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5.00
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Findlay Toyota's staff overall were professional and courteous. I was surprised that Howie returned my phone call as promptly as he did. It was a pleasure to have him as my sales consulant. He provided me with enough time to make my selection, while catering to my family who was also present. Howie started the paperwork for me so that I could make the transition from my trade in to my new car easy. I didnt have a lot of time so I really appreciated his expediency and attention to detail. I am a Costco member and selected the make and model I was interested in off of their website. Then I was informed that Findlay Toyota serviced members. And as I said above, I was pleasantly surprised when Howie called me before I had to call him. Thank you Howie and Findlay Toyota
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Findlay Toyota: Pain-Free and Quick |
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July 28, 2010, 6:43 pm
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Join Date: Mar 2010
Reviews: 2
Review Comments: 0
Forum Posts: 0
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Findlay Toyota: Pain-Free and Quick
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Pressure from salesperson to "Buy Now"
Low
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
Yes
Name of Your Salesperson?
Ralph Sotelo
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Review Ratings Score
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| Pricing | 5 |
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Greeting | 5 |
| Honesty | 5 |
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Time | 5 |
| Questions | 5 |
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Promises | 5 |
| Financing | 5 |
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Treated | 5 |
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Overall Score
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5.00
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Findlay Toyota was excellent and the whole process was pain-free and quick. Ralph was very attentive and eager to address any questions or concers I had. He was extremely helpful. My friend James refered me to Findlay Toyota and I was happy I was able to share that same experience!!!
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Deceitful..... BE AWARE |
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July 24, 2010, 12:18 am
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Join Date: Jul 2010
Reviews: 1
Review Comments: 0
Forum Posts: 0
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Deceitful..... BE AWARE
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Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
No
Name of Your Salesperson?
Terrence Summers
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Review Ratings Score
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| Pricing | 0 |
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Greeting | 3 |
| Honesty | 0 |
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Time | 0 |
| Questions | 0 |
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Promises | 0 |
| Financing | 0 |
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Treated | 0 |
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Overall Score
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0.38
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Came in looking for advertised 2009 cars, with great prices, salesman said there were none (false advertising). Tested a 2010 which my daughter liked (car was for her) very difficult dealing with salesman, he kept changing conversation, and numbers, and going back and forth to back of office. Discussed price and terms for about FIVE HOURS! I am senior citizen, it was late and I was very tired. Finally reached agreement, I had writen down terms on a piece of paper: price, terms and trade-in. I was terribly tired and not feeling well at that time and my daughter was getting sick (she came down with the flu that night) . Salesman escorted us to back office, where the financial officer turned on the charm and started a long conversation about the pictures in his office, his past as an Air Force officer, my granddaughter's plans for school, my daughter's credit, the fact that I had bought another car there in the past, Etc. Etc. The salesman was there too, offered to bring us a bottle of our favorite wine...After a lot of talking, and a lot of typing, the financial officer put all these papers in front of me, put his hand on top of them, with his index finger pointing to the signature line and told me: "just sign here, and here, and here". My BIG mistake was to trust him and assume that the figures on the contract were exactly what the salesman and I had agreed to, and that, as a previous customer, they would be treating me right. I signed, my granddaughter was given the papers, (she was with us also) and we got in the new car and left. It was a couple of weeks later when I found that they had tricked me into paying anywhere around $8,000 to 10,000 more than the price we had agreed to. It has been a few months and I have received no satisfaction regardless of the many letters written, even to Findlay himself.
I am an older person but will not let swindlers take advantage of me...the legal road is long and slow but I am walking it.....
Post Thanked 0 times Post Booed 0 times
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Toyota for life |
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March 26, 2010, 6:36 pm
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Join Date: Mar 2010
Reviews: 2
Review Comments: 0
Forum Posts: 0
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Toyota for life
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Pressure from salesperson to "Buy Now"
Low
How did you first contact the dealership?
Phone
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
Yes
Name of Your Salesperson?
Darryl Gallow
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Review Ratings Score
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| Pricing | 5 |
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Greeting | 5 |
| Honesty | 5 |
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Time | 5 |
| Questions | 5 |
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Promises | 5 |
| Financing | 5 |
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Treated | 5 |
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Overall Score
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5.00
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Great is the word that decribes Findlay Toyota and their staff. Great experience over all!!! I bought a Toyota Corolla for my daugther and Darryl was so helpful and he knew the product and explained everything to me. They didnt hassle me at all it was great. I am refering everyone there to Findlay Toyota!!!! Thank you Darryl!!!
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Findlay Toyota did not waste my time!!!! |
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March 26, 2010, 6:10 pm
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Join Date: Mar 2010
Reviews: 2
Review Comments: 0
Forum Posts: 0
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Findlay Toyota did not waste my time!!!!
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Pressure from salesperson to "Buy Now"
Low
How did you first contact the dealership?
Internet
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
Yes
Name of Your Salesperson?
Ron Glenn
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Review Ratings Score
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| Pricing | 5 |
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Greeting | 5 |
| Honesty | 5 |
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Time | 5 |
| Questions | 5 |
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Promises | 5 |
| Financing | 5 |
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Treated | 5 |
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Overall Score
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5.00
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I was shopping online and put in a request for a 2010 Toyota Tundra and the first person to get back to me was Ron Glenn!!! I was shocked because I had just put the internet request in. I told him exactly what I wanted and he found the Tundra that I needed. He didnt try to switch me to other options. He was real direct and I loved that. I told him I did not want him to waste my time plus I lived on the other side of town. I set an appointment and I tell you I was in and out of the dealership within 40mins. He had the Tundra I wanted ready and all I had to do was sign paperwork. Other dealership like Fletcher Jones Toyota gave me the run around this guy Tiny from Cent Toyota just gave me a bunch of non-sense. I have refered everyone I know to Ron Glenn...and Findlay Toyota.
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Dishonest car dealers |
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June 22, 2009, 2:29 am
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Car Dealer Check Member
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Join Date: Jun 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
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Dishonest car dealers
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Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Phone
Did you purchase from the dealership?
No
Would you recommend this dealership?
No
Name of Your Salesperson?
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Review Ratings Score
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| Pricing | 0 |
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Greeting | 0 |
| Honesty | 0 |
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Time | 0 |
| Questions | 0 |
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Promises | 0 |
| Financing | 0 |
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Treated | 0 |
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Overall Score
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0.00
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Do not buy at Findlay Toyota, it's a rip-off!!!!! Dishonest dealers!
I do not recommend buying from Findlay Toyota. They are liars and crooks. Especially their internet sales manager Rick Glenn.
They sold the car we were negotiating on to somebody else without letting us know. Rick Glenn lied to us and he is nothing but a dishonest salesman, which is unfortunately what most car salesmen are.
I recommend going through car brokers, we got a firm and better price than at Findlay Toyota.
Don't give Findlay Toyota your money! It's not just the salesmen, John Barr, Rich Abajian - General Manager/Co-Owner, and Findlay himself know what's going on and encourage those policies.
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Findlay Toyota is a dealer in Henderson, NV. Findlay Toyota offers Toyota. Please feel free to Rate and Review the Findlay Toyota Dealership so other Car Buyers can know what dealerships in the Henderson, NV area are great and which ones are just so-so. You can also use the Map below to locate other Henderson Car Dealerships quickly and easily!
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