Farrish Jeep Subaru
9610 Lee Highway
Fairfax
VA
22030
(703) 273-0200
If you have visited this dealership please take a moment and rate Farrish Jeep Subaru in Fairfax, VA by clicking the review tab.
By taking a few minutes you can let everyone know how well you were treated or you can register a complaint of Farrish Jeep Subaru.
If your thinking of visiting this dealer the review tab allows you to read other customer reviews of Farrish Jeep Subaru.
Car Dealer Check was unable to find reliable online information for this dealer. If you manage Farrish Jeep Subaru please claim your Car Dealer Check listing to provide details to your customers.
You may also be interested in these other Fairfax Dealers:
Farrish Jeep Subaru is unclaimed, so the information on Car Dealer Check is gathered from 3rd party sources including this Website . If the image or description of Farrish Jeep Subaru is incorrect please press here to send the correct information for review. If you run Farrish Jeep Subaru please claim your Car Dealer Check listing to update it.
By taking a few minutes you can let everyone know how well you were treated or you can register a complaint of Farrish Jeep Subaru.
If your thinking of visiting this dealer the review tab allows you to read other customer reviews of Farrish Jeep Subaru.
Car Dealer Check was unable to find reliable online information for this dealer. If you manage Farrish Jeep Subaru please claim your Car Dealer Check listing to provide details to your customers.
You may also be interested in these other Fairfax Dealers:
Farrish Jeep Subaru is unclaimed, so the information on Car Dealer Check is gathered from 3rd party sources including this Website . If the image or description of Farrish Jeep Subaru is incorrect please press here to send the correct information for review. If you run Farrish Jeep Subaru please claim your Car Dealer Check listing to update it.
-
Vehicle serviced for
Repair
-
Accurate estimated wait time
No
-
Would You Recommend this Dealership
No
-
Vehicle year
2010
-
Vehicle make
grand cherokee
-
Service Technician
don't know
My Farrish Jeep Subaru reviewMy actual salesman Simon was fine. However after my purchase of the 2010 Grand Cherokee at 1000 miles my transmission went crazy on the 14th ST bridge. I took it in and they supposedly fixed the problem and acted like is wasn’t very big deal. The vent for hte defoster started to warp and stick up too about a week or two after buying the car, they said “you are not gonna find perfection in a Chrysler”I asked would you have said that to mean before I bought the car? Next the air conditioning started to make a whistling noise I complained and they said they couldn’t hear it or find anything. It still whistles… next the car started to randomly began to shut off. I noticed the paint peeling off the corners of both sides of the rear bumper. I complained and took it in they said they would have to seek approval from Chrysler before getting it painted huh? Yea that took about over a month I would say and they never called to let me know. I took it back in for the shutting off trick it was pulling and complained to the sales manager Justin about what was going on and I didn’t feel safe for me and my family in the car anymore. He said it wasn’t his place for a buy back to call Chrysler. He didn’t offer me anything no service help extra anything to help me out said he would let me trade it in although it may cause me some pain to do that, by pain he meant my hard earned $$, I only had the car 6mths. I have never been so disappointed in a car. After all this I called Chrysler to complain they threw in 5 yrs of free oil changes off the bat and tried to help me get the car fixed. They have supposedly fixed the shutting off thing so far, mean while I’m paying for a 32k car and drove a crappy little rental car for a week while they figured out what the prob was.
I just dropped the car off to get the paint fixed this morning fighting in the wonderful DC traffic to do so once again. I get to the rental car place and they gave me some beat up little soup can with some hubcaps missing. I was irritated, So I drove back to the dealership and went to the sales department and asked Justin to take a look at this rental and tell me whats wrong with this picture. I asked if he could help me out here, why am I paying 32k for a car that keeps having problems and driving around a junker? He said sorry and “you are not paying for the rental car are you?” I said how come I had to call Chrysler to get some help and you guys haven’t done anything to make me feel better about my purchase. Justin summed it all up by saying “HEY ONCE YOUR CAR IS FIXED IF YOU ARE NOT HAPPY WITH US THEN YOU DON’T HAVE TO PURCHASE FROM US AGAIN OR DEAL WITH US” I thought salesmen actually looked to make customers want to come back. Terrible experience all around. It’s especially great to be a laughing stock among people for buying a Chrysler after all the bad news stories about drunk and high workers on the job.
-
Pressure from salesperson to "Buy Now"
Normal
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
No
-
Name of Your Salesperson
JUSTIN
My Farrish Jeep Subaru reviewMy actual salesman Simon was fine. However after my purchase of the 2010 Grand Cherokee at 1000 miles my transmission went crazy on the 14th ST bridge. I took it in and they supposedly fixed the problem and acted like is wasn’t very big deal. The vent for hte defoster started to warp and stick up too about a week or two after buying the car, they said “you are not gonna find perfection in a Chrysler”I asked would you have said that to mean before I bought the car? Next the air conditioning started to make a whistling noise I complained and they said they couldn’t hear it or find anything. It still whistles… next the car started to randomly began to shut off. I noticed the paint peeling off the corners of both sides of the rear bumper. I complained and took it in they said they would have to seek approval from Chrysler before getting it painted huh? Yea that took about over a month I would say and they never called to let me know. I took it back in for the shutting off trick it was pulling and complained to the sales manager Justin about what was going on and I didn’t feel safe for me and my family in the car anymore. He said it wasn’t his place for a buy back to call Chrysler. He didn’t offer me anything no service help extra anything to help me out said he would let me trade it in although it may cause me some pain to do that, by pain he meant my hard earned $$, I only had the car 6mths. I have never been so disappointed in a car. After all this I called Chrysler to complain they threw in 5 yrs of free oil changes off the bat and tried to help me get the car fixed. They have supposedly fixed the shutting off thing so far, mean while I’m paying for a 32k car and drove a crappy little rental car for a week while they figured out what the prob was.
Next round:
I just dropped the car off to get the paint fixed this morning fighting in the wonderful DC traffic to do so once again. I get to the rental car place and they gave me some beat up little soup can with some hubcaps missing. I was irritated, So I drove back to the dealership and went to the sales department and asked Justin to take a look at this rental and tell me whats wrong with this picture. I asked if he could help me out here, why am I paying 32k for a car that keeps having problems and driving around a junker? He said sorry and “you are not paying for the rental car are you?” I said how come I had to call Chrysler to get some help and you guys haven’t done anything to make me feel better about my purchase. Justin summed it all up by saying “HEY ONCE YOUR CAR IS FIXED IF YOU ARE NOT HAPPY WITH US THEN YOU DON’T HAVE TO PURCHASE FROM US AGAIN OR DEAL WITH US” I thought salesmen actually looked to make customers want to come back.
Terrible experience all around.
It’s especially great to be a laughing stock among people for buying a Chrysler after all the bad news stories about drunk and high workers on the job.
-
Vehicle serviced for
Maintenance
-
Accurate estimated wait time
No
-
Would You Recommend this Dealership
No
-
Vehicle year
2006
-
Vehicle make
Subaru
-
Service Technician
James Bogan
My Farrish Jeep Subaru reviewThe worst technical service I have ever seen. A few months ago during a routine oil change the technical apparently
spilt oil on the engine and terrible smoke and smell was coming from under the hood a few days. I was
“enjoying” a horrible burning smell inside the for weeks afterwards.
Today I brought my car (Subaru Outback) for a routine oil change and state inspection in the morning. I was
told it would take 2-3 hours, so I left. At the end of the day they called me to say the car will not be ready
today and will need to stay with them until tomorrow. I had to come and pick it up in the same condition I left it
in the morning. The service personnel and their manager did not seem to be very sorry and did not really
apologize. I don’t think they really care.
I have never seen auto-service as poor as this. Will start using another dealership effective tomorrow and
will not recommend Farrish of Fairfax to anyone.
Additional Helpful Information:
How to claim the Farrish Jeep Subaru listing
If you are the General Manager or authorized representative of Farrish Jeep Subaru you can claim this listing.
Claiming this listing allows you to:
It also:
If you would like to see an example Claimed Dealer please click here
It is only $19.99 per month to claim Farrish Jeep Subaru
Order below and follow the steps on the confirmation page once payment is complete.
Basic Edit Option: If you just want to edit your basic dealer information without receiving the benefits of claiming the dealership please press here to send the correct information for review.
Note: Car Dealer Check records all the IPs ( Yours is 23.22.252.150 ) and Email addresses of claims and improper claiming of Farrish Jeep Subaru will be turned over to proper authorities.
Dealer Location
Research Vehicles
Recent Comments