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Fairfax Hyundai in Fairfax VA

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Fairfax Hyundai

(703) 352-0444

10601 Lee Hwy
Fairfax, VA 22030

Overall Rating 5.005.005.005.005.00
Sales Rating 5.005.005.005.005.00
Service Rating No Ratings Yet

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July 27, 2009, 6:38 pm
tikkunolam
Car Dealer Check Member
 
Join Date: Jul 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
tikkunolam

Default Mrs
5.005.005.005.005.00

Pressure from salesperson to "Buy Now"
Low

How did you first contact the dealership?
Internet

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?
Robin Miller

Review Ratings Score
Pricing5    Greeting5
Honesty5    Time5
Questions5    Promises5
Financing5    Treated5
Overall Score 5.00

RTF Export I drove 75 miles to Fairfax Hyundai because they were promising to honor a price I found online. (not on their site). I was assured by two separate people at the dealership that they would indeed honor the email price, all I need do is bring the email. And to my shock and amazement, they absolutely did! No questions asked. We saved close to $1,900 dollars by driving a difference of 50 minutes further down the road. I had already been to 4 dealers in the tri-state area and was bombarded by ‘car salesman natter’; all purporting that they were honest and they’d do me right! Our local dealer went as far as telling me that Fairfax Hyundai was lying to me and I’d be back. Aren’t they going to be disappointed!?
I found everyone we worked with showed straight forwardness, professionalism, humor and a genuine friendliness. I was SHOCKED! I kept waiting for the other shoe to drop but it never did. From Victor, our car salesman, to Laura, the financial person, we were treated as human beings, not victims. They made the entire process ‘fun’! Who can say that about going to a car dealer?! I never thought I’d ever be saying it!

This is only my experience with Fairfax Hyundai, but it is an honest account. We purchased an Elantra SE automatic with a few extras for the price most dealers are selling the basic GLS model.
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June 29, 2009, 8:52 am
cbhendrix
Car Dealer Check Member
 
Join Date: Jun 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
cbhendrix

Default Fairfax Hyundai - The Best!
5.005.005.005.005.00

Pressure from salesperson to "Buy Now"
Low

How did you first contact the dealership?
Internet

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?
Don Barker

Review Ratings Score
Pricing5    Greeting5
Honesty5    Time5
Questions5    Promises5
Financing5    Treated5
Overall Score 5.00

I contacted Don Barker with the stock number and asked for the best "on the road" price he could give me. I gave five dealers one shot at giving me their best quote, with breakdowns on vehicle price, taxes, tags, title, options, etc. Don got back to me immediately with all of the information that I requested and beat the next best "on the road" quote by $770. I drove 45 minutes from Crofton, MD, to get to Fairfax Hyundai and there were four other dealerships that were much closer, but Don was straight with me so I was going to be straight with him and not try to get the same price at another dealership. I told Don what time I was going to arrive and he was waiting for me as promised, sold me the car at the EXACT price the he quoted, and had me out the door in no time. This was easily the best and stress-free buying experience I've ever had. I will recommend Fairfax Hyundai and Don Barker to anyone who is considering purchasing a vehicle!
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