Eagle Chevrolet Cadillac of Johnstown in Johnstown NY

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Eagle Chevrolet Cadillac of Johnstown

(518) 762-4206

108 South Comrie Avenue

Johnstown, NY 12095

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August 26, 2009, 3:09 pm

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Join Date: Aug 2009

Reviews: 1
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Why was your vehicle being serviced?

Repair

Were you given an accurate wait time?

None Given

Would You Recommend this Dealership?

Year of your vehicle

2007

Make of your vehicle

Chev/trailblazer

Name of Your Service Technician?

Review Ratings Score
Problem Fixed	0		Greeting	0
Honesty	0		Time	0
Questions	0		Promises	0
Treated	0
Overall Score		0.00

I stiopped in on 8/24/09@ 10:30. As I was driving to town to shop.I experienced smoke coming from my driver's side door jam. } don't really service vehicles that aren't bought there. That he didn't have time to check his computer and see if it was a factory defect. I responded that the suv had been serviced there..My son asked if I could have a loaner and he went on to say the loaners are booked weeks ahead.He didn't want to take care of me...Nor was he concerned if we were hurt. at this point I informed him not to judge a book by its cover..{we were dressed plain as we had been working outside.}I informed him that I own a business. Aproduct is a product.and I backed my products. He asked if someone jammed another wire down in there.I said NO.Responding the suv sits in a heated garage.He then said at this he had no one to look and would'nt. able to get it in. I explained I live in Hamilton Cty. He told to take it to a dealer there. I explained that a dealer was MILES from me. I told him he was a nobody.THAT's how I was treated.Walking out I m ade an appointment for 8/26/09..I left there.Drove to another dealer. Walked in and was treated like a human being. The suv was fi xed that day by 1:30..

. ..I strongely suggest you send your tie man to customer service school..

As business owner he wouldn't be on my payroll.

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Eagle Chevrolet Cadillac of Johnstown in Johnstown NY

Eagle Chevrolet Cadillac of Johnstown

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