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Dwight Harrison Volkswagen Reviews

Dwight Harrison Volkswagen Reviews

Dwight Harrison Volkswagen



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3500 Stone Mountain Hwy
Snellville GA 30078
(770) 979-2000

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Overall 0.000.000.000.000.00
Sales N/A
Service 0.000.000.000.000.00
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Worst in town!
April 26, 2008, 3:14 pm
 
Join Date: Apr 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
good123 is on a distinguished road
0.000.000.000.000.00
Default Worst in town!

Why was your vehicle being serviced?
Maintenance

Were you given an accurate wait time?
No

Would You Recommend this Dealership?
No

Year of your vehicle
2008

Make of your vehicle
Volkswagon

Name of Your Service Technician?
Dwight Harrison

Review Ratings Score
Problem Fixed0    Greeting0
Honesty0    Time0
Questions0    Promises0
Treated0   
Overall Score0.00

I had a very bad experience servicing my vehicle at Dwight Harrision. I was told my vehicle was going to be ready in 30 minutes and it took well over an hour. I was also being treated very poorly. I even spoke to Mr. Dwight Harrison himself, and I had never before encountered such an arrogant person. Not only did he fail to say "sorry" once, but he wouldn't even acknowledge that I was dissatisfied! I would avoid this very bad place.
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Terrible, please beware for your own good!
January 22, 2008, 5:15 pm
unique3
Car Dealer Check Member
 
Join Date: Jan 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
unique3
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Default Terrible, please beware for your own good!

Were you given an accurate wait time?
No

Would You Recommend this Dealership?
No

Year of your vehicle
2006

Make of your vehicle
Jetta

Name of Your Service Technician?
Dwight Harrison

Review Ratings Score
Problem Fixed0    Greeting0
Honesty0    Time0
Questions0    Promises0
Treated0   
Overall Score0.00

BEWARE!!!! Dwight Harrison Volkswagen sold me a non-pre-owned car with faulty tires! I had to replace three tires in 7 months! The warranty only covers the body of the car bumper to bumper but the dealership should take responsibility for selling cars will faulty tires.
I purchased a dealership demo car they used for customers to test drive--big mistake! The car was only about 20 months old with 26,000 miles on it. The 06 Jetta was serviced regularly because it was a demo, but the tires were apparently never replaced. I had to purchase three new tires in 7 months!
The owner did not try to help resolve the matter in any way and blamed it all on the tire company. The dealership should have taken some responsibly for selling a vehicle with faulty tires or have replaced them before selling the car with that amount of mileage. Terrible customer service too, please avoid for your own good! :x
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