D N Motor Cars
5930 Westheimer Rd
Houston
TX
77057
832-251-6523
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Navid
My D N Motor Cars reviewI will let you, the reader decide, whether my experience was negative or positive with regards to purchasing a vehicle from DN MOTOR CARS. I should mention that items 1-6 listed below were reimbursed by confirming replacement cost to me by DN MOTOR CARS. The remaining items listed were not reimbursed and were corrected at my own cost. I wanted to share my experience to educate others before purchasing from DN MOTOR CARS.
1. GPS Disc Missing
2. Spare Tire Missing
3. Wireless Headphones Missing
4. Owners Manual Missing
5. Cargo Cover Missing
6. Remote Keyless Entry Missing
7. Check Engine Light- Throttle Position Sensor
8. Power Liftgate will not close
9. 2 Wheels Damaged/Bent- Will not hold air
10. Power Steering Rack Serviced
11. Motor Mount Replaced
12. Center Caps (4) broken
13. Shift Level Chrome Trim missing
14. Right Side Tires Dry Rotted
15. 14 weeks to receive title
16. ***Pictures included in listing online were of a different vehicle. The vehicle that was delivered to me was not the vehicle contained in the pictures of the listing. It is a very similar vehicle, but clearly not the vehicle pictured. I would be happy to share specifics and provide pictures of the vehicle listing compared to the vehicle that arrived.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Paul
My D N Motor Cars reviewCrooks, Crooks, Crooks. They sell damaged vehicles as “perfect” when they know they are damaged.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Paul
My D N Motor Cars reviewI purchased a 2004 Dodge Ram 2500 diesel from DN Motor Cars.The truck is phenominal.It was viewed on the internet. It was inspected by a third party prior to purchase. They verified DN Motor Cars represented the vehicle honestly and accurately. So after doing my homework DN Motor Cars walked me through the purchase and had it delivered to Ct within a few days. We only wish they had left some business cards in the glove box because we are constantly asked where this gem came from. Thanks to all at DN Motor Cars!
I purchased a 2008 Ford F350 Diesel from DN Motor Cars and it spent the first 2 months that I owned in a dealership being repaired again and again. I spent $2000.00 in rental cars while that piece of crap was in the shop. I would never recommend these people. I called and called about the truck but no one ever called me back. I spent more time sitting on the side of the road than driving the truck! It still is not fixed and has to go back to the dealership here in Alabama to be fixed again! They are a rip off!!!!!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Whoever answered the phone
My D N Motor Cars reviewDO NOT BUY FROM THIS DEALERSHIP!!!!! I have spent more money on rental cars than I have spent on this truck. It is a piece of crap. I purchased a 2008 F350 Diesel that can not pull a snow sled without breaking down. It has spent 6 weeks in the dealer since I got it. They have done $8000.00 worth of work on a $30,000.00 truck. These people did not tell me that the truck had been wrecked and repainted. It is again in the dealer being repaired. Of course being 18 hours from the place of purchase means I have take it to a dealer where I live. It is supposed to have 4 wheel drive which does not work either! What a crapper dealer!
Its a used vehicle and she bought it 6 month ago. Sorry we don’t offer life time warranty. No one put a gun into your head to buy this truck. You had a perfect chance to inspect the truck and look at it.
I called you within the 1st week of buying the truck to tell you about the problems. YOU NEVER RETURNED ANY OF MY CALLS. I CALLED and CALLED!! But hey, you got my money so what did you care!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Navid and Paul
My D N Motor Cars reviewI purchased a 2006 Dodge magacab 5.9. All in all they did a good job. If you are looking for a truck they have about the best selections of trucks around. Most of the Trucks are very nice. I am happy with the truck that i purchased and I would buy from this dealer again.
Thanks, Pleasure to do business with.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Navid and Mike
My D N Motor Cars reviewIf you are looking for a truck you have to go visit DN Motor Cars. Navid and his people are the BEST!!! This was the best car buying experience I have had in my life! Navid and Elyad were a pleasure to deal with. Navid took a great amount of time going over the car I purchased and the features…did a GREAT job. They treat you like you are a part of a family. If/when I buy another vehicle, I will go back to Them no doubt!
Thanks, Pleasure to do business with
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Navid
My D N Motor Cars reviewIn July 2010 we purchased a 1999 BMW 528i for our daughter from Navid Nikouei at DN Motor Cars. She used all of her savings for this car plus some financial help from us. We paid $5995 + taxes etc. for a total of $6171.55 for this car. Although the check engine light was on and various other problems were noted with the car, Navid assured us it was RELIABLE to drive and he would not negotiate the price.
In less than 2 years we‘ve spent $8400+ ($14,477.68 total) in parts and labor just to keep this car running, including a new transmission in less than a year (we have a 16 page list of repairs). This does not include all the time wasted in trading cars and making trips to drop off, wait for and pick up the car from the shop. We believe we have been generous in our patience with this car but the last estimate from our mechanic for parts and labor to fix the a/c is over $1000. We were forced to buy our daughter a reliable car just so she can get to work every day.
We gave Navid at DN Motor Cars a chance to make this right before we left truthful feedback on the Cardealercheck website and find an attorney. He has chosen to ignore us and our request. In fact, he chose not to respond at all. So here is a warning to future buyers: DO NOT BELIEVE ANYTHING THIS MAN TELLS YOU AND ALWAYS HAVE IT INSPECTED BY A MECHANIC BEFORE YOU BUY!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Navid & Paul
My D N Motor Cars reviewI bought my first car in 12 years ( and my first Chevrolet in over 20 years) in April 2012. Navid was extremely pleasant and not pushy at all. I have been pleased with the follow up and the entire experience. It also was the best deal I found on a 06 Chevy Silveradoo 2500 HD Duramax Diesel in the Houston area. And also the truck was exactly as it was advertised in the website! Many beautiful high quality detail pictures. Thank you.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Navid
My D N Motor Cars reviewDO NOT BUY A CAR FROM THIS DEALER!!!!! I would not recommend this dealer. They are dishonest. Navid told me not to worry that the car was under warranty. The wheels were not VW wheels. The car had all kinds of parts missing such as the tire sensors and spacers for the wheels. The check engine light was on because of this and Navid told me not to worry about it that it did not matter. When I complained he told me to shut up I got a nice car from him. I had to threaten to write a bad review to get them to pay me back to have pressure sensors installed, because they had been removed. OK so that was a hassle and they made good on it, but then the check engine light would still not go out and the car would not pass emissions inspection. I brought the car to VW and they told me that the car had been modified and that it would cost about 2000 dollars to fix the engine modification to get it to pass inspection. They said the modification voided the warranty. I called several times and Navid will not call back, and anyone else who answers the phone just takes messages. I got the car in September and it is now late April and I still can’t get it to pass inspection. I was never told that the car was modified and with interstate shipping of the car I think that this is probably a federal crime. I may have to sue or report this dealer to Federal authorities. DO NOT BUY A CAR FROM THIS DEALER!!!!!
We did the paper works very fast and shipped the car safe to her door on time with problem. Please do your home work before you buy anything on line! We have posted more than 75 pictures in the ad from every little detail about this car. and also in the ad it was written that this car has modification like cold air intake and after market exhaust on it. and she could easily see them in the pictures also! About the wheels she is saying they are after market wheels!!!! Ofcourse they are after market wheels, didn’t you look at the photos???? when she got the car the tire pressure was on! NOT THE CHECK ENGINE!! Even a kid knows that the tire pressure sensor does not make the check engine light on!! However we told her to go to a local tireshop get the sensors fixed and we will take care of the cost! And she called after afew days and said the wheels also need spacers and the total is around $500.00 then we send her the money right away as promissed! Now after almost a year she calls and complains about the check engine light!!!! Could you believe that! Am I responsible for this car for rest of my life!!! We sold the car AS IS not with life time warranty!!!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Navir
My D N Motor Cars reviewI bought a 2006 Dodge Ram 2500 diesel and I am very please with the honesty and integrity something most car dealers lack. I wholeheartedly recommend dnmotorcars to anyone looking to get into a truck at a good price and an honest dealer.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Navid
My D N Motor Cars reviewD N Motor is one of the best car dealers I have ever done business with. Their inventor and professional courtesy is the best in the business (really). I am very happy with my Cadillac Escalade EXT it’s a good and sound vehicle that I know will last me for many years. Check them out; I know they will give you a great deal and it will be worth the drive especially if you have to make a long drive for a truck like I did. Thanks D N Motor, we will do business again.
Dj from Killeen
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Navid
My D N Motor Cars reviewNavid is the BEST!! I love my car! Navid and Paul run a first class dealership! They are honest and trusworthy, a very nice combination to do business with. Everything was just as described and promised. I would without hesitation recommend them for anyone. It’s nice to have someone you can trust when you are spending tens of thousands of dollars!! Thanks Navid for the easiest purchase ever. I bought my car sight unseen from 922 miles away, and I couldn’t be happier! Good bless you all!
Duane Edwards
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Navid
My D N Motor Cars reviewI recently purchased a Lincoln Navigator through DN Motor Cars, Inc and was very pleased with the entire sales process. Navid is a very knowledgeable sales representative with an ease of sales style that makes a customer feel relaxed about car shopping. Navid was so informative with the many questions that both my wife and I asked. Upon completion of the new car purchase Navid still took so much time to explain everything about the operation of the stereo system, the complete navigation system, and many other features of the car. In addition to being an excellent salesman, he is a good listener to understand the customer’s needs. We will definitely recommend this dealer to any of our friends and family. We were impressed with all the staff at DN that we encountered during the purchase process. We will definitely use Hare for all of our auto needs.:):)
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
NAVID & PAUL
My D N Motor Cars reviewAs of today, I totally retract my previous statements against DN Motor Cars. I never called them to inform them of the situation. I assumed that they already knew the problem that the car had. Once Navid and Paul found out about my comment on this site they contacted me and asked why i hadnt contacted them to tell them our problem. He said they had no problem fixing our issue and he honestly had no idea the car was acting up on us until he saw my review.I have never before seen such promt action & humble guys(Navid & Paul) willing to help us.NO OTHER DEALERSHIP WOULD HAVE DONE THAT & I COMMEND THEM FOR THAT! “HATS OFF.”I should have contacted them first instead of blowing up and Posting my angry review. Navid immideatly took care of our problem with no hesitation, and apologised for the inconvinience. It’s nice to know that we still have ‘GOOD PEOPLE’ in the world! I would definatley recommend them to anyone in the future!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Paul and Navid
My D N Motor Cars reviewI just purchased a high mile fully loaded 08 Cadillac Escalade from dn motors in April 2010. The transaction was very smooth. The Cadillac was perfectly clean and detailed very professionally. There is no way that some one could tell that this car has 89XXX miles on it! I can’t be happier. They have a lot of clean high line trucks and SUVs. I would highly recommend this dealer to anyone. It was such a pleasure to work with you Paul and your cousin Navid at dn motors. I got the car that everybody loves. I believe this is one of the best decisions I have ever made. Thank you so much.
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Navid & Paul
My D N Motor Cars reviewDN MOTOR CARS INC. are crooks, thieves, and liars! They are the worst car dealers I have ever dealt with! Not only were they VERY unprofessional about how they conduct business, but they are staright up criminals! We recently bought a 2005 Nissam Maxima SE the beginning of 2010(FEB not even 2 months ago!!!) We paid $10,300 for what we thought was a perfectly good car for my 7 month pregnant wife. What we soon found out 2 days after buying, was that the transmission was severley damaged. The sad thing is when I test drove the car it was freezing in Houston still so then we coulnt tell the transmission was damaged until it warmed up. I am so pissed at these crooks! that they could take a newly married couples savings a lie about at least 3 major things that should have been brought to our attention and sell us a car thats hardly worth half of what we paid with the damaged transmission, headlight and fog lights. The car should have never passed state inspection but obviously they work with the ppl they send the car to, to get inspected.I am so dissapointed that we came to them to get a reliable family car and ended up with a car full of lies and headaches. But its not over, they havent one this one…all of the news channel will be notified, I am going to let all of Housotn know the truth about DN Motor Cars INC! AND I WILL GET JUSTICE AND WHAT I AM OWED! Its always good to know Board certified lawyers and do a little resaerch about Texas Lemon Laws. You time will come DN motors I promise when im done. Nobody will ever buy a car form those thieves again!
As of today, I totally retract my previous statements
against DN Motor Cars. I never called them to inform them of the situation. I assumed that they already knew the problem that the car had. Once Navid and Paul found out about my comment:confused: on this site they contacted me and asked why i hadnt contacted them to tell them our problem. He said they had no problem fixing our issue and he honestly had no idea the car was acting up on us until he saw my review.I have never before seen such promt action & humble guys(Navid & Paul) willing to help us.:)NO OTHER DEALERSHIP WOULD HAVE DONE THAT & I COMMEND THEM FOR THAT! “HATS OFF.”:)I should have contacted them first instead of blowing up and Posting my angry review. Navid immideatly took care of our problem with no hesitation, and apologised for the inconvinience. It’s nice to know that we still have ‘GOOD PEOPLE’ in the world! I would definatley recommend them to anyone in the future!:D:D:D
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Navid,Pual
My D N Motor Cars reviewWe bought a 06 Dodge mega cab diesel from DN Motors back in Des 2009. We drove from Austin to Houston to look at the truck and possibly buy it and we were worrying that if we drive all the way to Houston for nothing. When we got there and we saw and test-drove the truck we found the truck to be in exactly as advertised on the website. The whole transaction was really smooth and they are very professional, fast, and helpful. Navid does very thing to make the transaction as easy as possible. We are very happy with our truck even after owning it for couple of months now. We will defiantly recommend this dealer to anyone!
Thanks,
I purchaced from these guys a06gmc n Oct. for 20,000 been spending hard earned mony on it every since. Major eletrical problems,odometer cluster is not accurate has been worked on before. Motor has also been all worked and put bkack together. Very Hurt. My 1st n last used truc
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Navid
My D N Motor Cars reviewWe purchased a 2008 ford F350 in November and it stayed in and out of the shop until we finally traded it in in February…. losing 10,000 dollars. Supposedly everything worked on the truck… however, the 4 wheel drive was destroyed, the engine had major problems totally 4300 (not under warranty) and it appeared to be doctored up…. for a quick sale. After seeing the title… the truck was sold numerous times during a 1000 mile period…. While test driving the truck we discovered a loud noise in the rear end of the truck…. they supposedly fixed it… yet after we got home… it started again… was actually due to the 4 wheel drive absolutely destropyed…. they had to have known this when athey took it to the shop. Long story short… Ford gave us a bill of 9300 dollars to fix the truck (none of it under warranty…….. not bad for a truck we were told there was nothing wrong with it……..right? If you purchase from this company make sure you take it to YOUR mechanic and have it checked out.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Navid
My D N Motor Cars reviewWe have bought a very nice and clean 07 GMC Sierra 2500HD from DN Motor Cars, Inc in October of 2009. It was a very great experience doing a truck purchase from this dealer. They have the best service and cleanest trucks in Houston area!
Yeah thats what you think….give it some time…lol
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Navid
My D N Motor Cars reviewLooked at and drove a 1998 bmw roadster. The owners allowed my wife and I to take out a car with 4 dry rotted tires in heavy Houston traffic without telling or warning us. Later when I took the car to an independent inspector, one of the tires actually blew out during the trip, and I had even asked Navid if the car/ tires were safe to drive up the Interstate. Unbelievable disregard for our safety. Finally, after giving me a written (emailed) price for the car, Navid refused to honor it. He added one thousand dollars to the price, stating he had researched the car and found that the color and interior were rare. My email protesting this went unreturned. I’m looking into filing a complaint under Texas unfair business practices law. Did I mention that I was also pursued down the street by another employee of DN when I was taking the car to the inspector? Yes, a lack of communication on their part resulted in someone driving alongside me and screaming out that I had taken their car until I finally stopped to see who this was chasing after me. Couldn’t he have used his cell phone to call the shop and check on the car instead of playing sheriff???This happened in the Houston Galleria traffic, another display of their disregard for the safety of their customers. I can only wonder how anyone would trust their lives and the lives of their family members in a car sold by D N Motor Cars.
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