If you plan on shopping at Red Hoagland Hyundai in Winter Haven FL be
sure to read the reviews. If you have already shopped at Red Hoagland Hyundai
please take a moment and write a car dealer review and let others know what to expect,
Good or Bad.
** This review is not verified by Franklin Jansen ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Were you given an accurate wait time?
No
Would You Recommend this Dealership?
No
Year of your vehicle
2007
Make of your vehicle
Hundai
Name of Your Service Technician?
Review Ratings Score
Problem Fixed
3
Greeting
3
Honesty
3
Time
3
Questions
3
Promises
3
Treated
3
Overall Score
3.00
I called Red Hoagland Service Department FIVE times last week to set up an appointment for scheduled maintenance (oil change etc.) on my 2007 Azera. Four times no one answered the phone. So I left my name and number on their answering machine and requested a return call. They DID NOT call. The fifth call I made (on Saturday) was answered by just a "Hello". I had to ask if this was the Hyundai Dealership or did I have the wrong number. Once again I left my name and number (service department not open on Saturday). Still no call.
If Red Hoagland's Service Department cares as little about my car as they do answering their phone, I'm better off taking my car elsewhere.
I went to 4 other dealerships in the general area and bought my car here as they had a good selection and a nice staff to work with. They are a no pressure dealership and are straight shooters.
Shawn Hays was my salesman, he understood what I needed and wanted out of a car and worked with me to get me a deal that fit my needs. There was never any pressure to buy and I appreciate that very much. If there was ever any questions after the sale Shawn was always right there to answer my questions. It's hard to imagine having a better sales experience at another dealership. I will always buy cars from Red Hoagland and Shawn Hays and recommend anyone looking for a new or used vehicle to give Shawn Hays and Red Hoagland the opportunity to give you the best car buying experience.
Can i just say this was the best car buying experience that i have ever had!!! I hate shopping for a car but the salesperson made it fun and did not do the whole cheesy things they always do... (you know what i mean!!)
He greeted me with respect right from the start and proceeded to show me everything, and i mean everything, on the vehicle that i should have known about. I was just at a toyota dealership and did not really learn anything about their car that i was looking at. (big difference in salesman)
Anyways i decided on a used vehicle, and when we test drove the car i loved it!! I did not tell Sean this only because i did not want him to know this was my next vehicle!!
Anyways thank you Red Hoagland and Sean Hays I will send everyone to you!! To everyone else out there... they are different!!!!!!
Post Thanked
0
times Post Booed
0
times
September 7, 2009, 11:08 pm
smartshopper
Car Dealer Check Member
Join Date: Aug 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
Comment on they were different!!!!
There were no reviews when I posted my negative review of this dealership. Afterwards, I recieved a message from the salesman who had read my review and offered his own perspective on the situation. Now there are suddenly glowing reviews that praise what I will continue to proclaim to be a deceptive dealership and, in particular, an equally deceptive salesperson in the form of Mr. Hayes. Buyers beware. These sudden reviews carry a suspicous stench to them.
Post Thanked
0
times
Post Booed
0
times
WOW WHAT A EXPERIENCE!!***This Review is not Verified by hodgepoge***
** This review is not verified by hodgepoge ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
Low
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
Yes
Name of Your Salesperson?
Shawn Hays
Review Ratings Score
Pricing
5
Greeting
5
Honesty
5
Time
4
Questions
5
Promises
5
Financing
4
Treated
5
Overall Score
4.75
I just wanted to start this review by saying that on my long car search i visited MANY dealerships throughout the city, some better than others, and some very terrible experiences!
I stumbled into a dealership on Cypress Gardens Blvd named Red Hoagland Hyundai, tired and beaten down by a whole week of "shady" car salesman and dealerships.
I was delighted and shocked that I met Shawn Hays and he delivered a different experience that i didnt feel was possible in a car purchase... It doesnt have to be like going to the dentist... It was fun!!
He was knowledgeable and very articulate and he gave me the best demonstration on a vehicle i have ever recieved, he was also patient and gave me NO pressure about buying. (which i appreciated because ever other place had try to not let me leave).
Anyways, i decided i did not want to buy a car from anyone else and i found a car that i love. Thank you to the Red Hoagland Family and especially Shawn Hays... I will only purchase a vechicle in the future from this dealership!!
After hearing my family rave about Hoagland and Sean Hayes, I drove by to LOOK, I test drove 6 cars, and completely fell in love with Elantra Touring, far cry from where I started. Sean was helpful and well informed and took all the time I needed to make decision and service after sale was way beyond the norm. Will definitely buy from them again
After reading other reviews, this seemed like the ideal place to start looking for a new car. After a first visit, I was intending to write a glowing review. But when it came down to number crunching, these guys became the stereotypical car salesman. This dealership has perfected the art of no-pressure sales but don't be conned. Once you start talking dollars, their greediness becomes very apparent. I got quite a show. The car salesman played the part of a victim at the mercy of his tyrannical boss who won't let him go any lower on the numbers. He agreed to honor the numbers he gave me the week before but, as soon as he found out I wouldn't be financing through the dealership, he reneged only minutes later. From that point on, their lies became an all-out farce. Bring in my trade-in again for reassessment because you threw away the paperwork? The offer from last week was a one-time only deal? Put a deposit on the car because it's the last one left? Shame on you guys for blatantly lying. Avoid the melodramatic double-dealing here. And to the salesman who professed he's different than others in his profession because his mother told him to be honest, I have only one thing to say- You're not.
Post Thanked
0
times Post Booed
0
times
Other Useful Searches for Winter Haven FL
Red Hoagland Hyundai is a dealer in Winter Haven, FL. Red Hoagland Hyundai offers Hyundai and Used Cars. Please feel free to Rate and Review the Red Hoagland Hyundai Dealership so other Car Buyers can know what dealerships in the Winter Haven, FL area are great and which ones are just so-so. You can also use the Map below to locate other Winter Haven Car Dealerships quickly and easily!
Red Hoagland Hyundai
they were different!!!!
Comment on they were different!!!!
Post Thanked 
Post Booed 
too good to be true
