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Sad to see in abuyers market how careless and unprofessional the sales staff was at thisdealership. I made an appointment to schedule a test drive at 5:30 pm duringthe week and was left waiting for 45 minutes before someone could take care ofme which was a waste of my time. Not sure of how they mark their customers butmy name was on their sales board with "SPANISH RADIO" noted next toit. At no point did I mention anything about a Spanish radio or that I wasHispanic. I DID NOT appreciate that walking in and seeing that on the board. Ifinally received and reasonable counter offer and went back to look at the carwith my father. He pointed out the unevenly worn tires, so I pointed it out andcounter offered them to take a couple hundred off the price to adjust for thetires. They did their busy paper work act asked me if I could meet them halfway when I stood firm they went back to their office, came back out snatch thekeys off the table and informed they could not do the deal over a couplehundred dollars. He did how ever shake my hand and ignored my father. I bidthem good day walked out and received the follow unprofessional text messagefrom a salesman.
Salesman:"R u serious. You had me fax a buyers order to ***** and you said wedidn't have a deal. I take my job very serious and i do not appriciate beingjerked around" followed by this text message still with out me responding"I was very clear on the price if u did not want it at ******* which waslower than u wanted you should not have wasted either of our time"
I responded withthe following: "I take my money serious probably more than ur job, uFAILED to point out the worn out tires, no point in buying new tires for a usedcar right after I purchased it and you can be sure that a review will be submittedas per ** ******* request don't bother responding u couldn't work with me for acouple hundred bucks....thats how business goes sometimes"
Salesman:"Noneed to getting into a pissing match. I an sure u take ur money serious butreally the tires have 15k miles they r not worn that was a way 4 u 2 try 4*****k"
Including myself,my family has purchased 4 brand new cars in the central Florida area and havelived here for over 20 years and have never been exposed to this type ofunprofessionalism. I'll NEVER GO BACK TO THAT DEALERSHIP AND WILL NEVERRECOMMEND THEM TO FAMILY, FRIENDS OR STRANGERS.
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Sport Mazda is a dealer in Orlando, FL. Sport Mazda offers Mazda and Used Cars. Please feel free to Rate and Review the Sport Mazda Dealership so other Car Buyers can know what dealerships in the Orlando, FL area are great and which ones are just so-so. You can also use the Map below to locate other Orlando Car Dealerships quickly and easily!
Sport Mazda
UNPROFESSIONAL
