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Outten County Chryster in Hamburg PA

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Outten County Chryster

1-800-255-2888

16614 Pottsville Pike
Hamburg, PA 19604

Overall Rating 2.002.002.002.002.00
Sales Rating 1.751.751.751.751.75
Service Rating 2.572.572.572.572.57

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July 30, 2009, 6:31 pm
sherryo
Car Dealer Check Member
 
Join Date: Jul 2009
Reviews: 2
Review Comments: 0
Forum Posts: 0
sherryo

Default Unsatisfied customer
3.003.003.003.003.00

Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Phone

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
No

Name of Your Salesperson?
we had several

Review Ratings Score
Pricing3    Greeting4
Honesty3    Time1
Questions3    Promises4
Financing2    Treated4
Overall Score 3.00

The salasmen are always nice at any car dealer. That's how they sell there vehicles. The original salesman wasn't there the day we decided to purchase the vehicle. So i'm not putting any blame on him. It just took them forever. We were there all day.
My daughter purchased the vehicle, I was just going to co-sign for her. But they screwed that up too. They put me as the primary and her as the co-signer. (Which I was informed by the credit union that she will still establish a line of credit). That's not the point though, they didn't listen to me. I didn't notice when I signed the papers, I thought I was just co-signing. The finance guy didn't tell me that I was going to be primary.( I only found this out when I got the coupon book in my name). They kept telling us it won't take much longer. We didn't even get to eat lunch that day, but the finance guy took 10min. to eat his lunch. I would not recomend this place to anyone. I won't be back to purchase anything either.
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July 30, 2009, 6:02 pm
sherryo
Car Dealer Check Member
 
Join Date: Jul 2009
Reviews: 2
Review Comments: 0
Forum Posts: 0
sherryo

Default Waiting for service
2.572.572.572.572.57

Why was your vehicle being serviced?
Repair

Were you given an accurate wait time?
No

Would You Recommend this Dealership?
No

Year of your vehicle
1999

Make of your vehicle
GMC

Name of Your Service Technician?
?

Review Ratings Score
Problem Fixed2    Greeting3
Honesty4    Time0
Questions3    Promises3
Treated3   
Overall Score 2.57

They told us it would take about an hour. We were scheduled for 1:00, we were there at 12:45. We left and came back, and it still wasn't done. We finally left to come home after 4:00. This was the second time we had to wait all day. The first time was when we bought the vehicle. That day we were there from around 12:00 to 4:30. They kept telling us just a couple minutes yet. ALL DAY!!! And now they found another problem while they were fixing the last problem. They had to order a part, so we'll have to go back again. I would never buy anything from this dealer again!!!
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May 30, 2009, 1:49 am
snuggles57
Car Dealer Check Member
 
Join Date: May 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
snuggles57

Default sold me a bad car
0.500.500.500.500.50

Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
No

Name of Your Salesperson?
Mike

Review Ratings Score
Pricing1    Greeting1
Honesty0    Time0
Questions0    Promises0
Financing1    Treated1
Overall Score 0.50

Two days after I bought the car I took it back to get it check, it was making noise when I turned the corners it made noises. The service guy said it needed front axle lower control arm, cv joints He said the warranty would not cover it. He said it was in an accident. It will be over $1,000 to fix.
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Outten County Chryster is a dealer in Hamburg, PA. Outten County Chryster offers Chrysler and Used Cars. Please feel free to Rate and Review the Outten County Chryster Dealership so other Car Buyers can know what dealerships in the Hamburg, PA area are great and which ones are just so-so. You can also use the Map below to locate other Hamburg Car Dealerships quickly and easily!
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