If you plan on shopping at Honda Cars of Katy in Katy TX be
sure to read the reviews. If you have already shopped at Honda Cars of Katy
please take a moment and write a car dealer review and let others know what to expect,
Good or Bad.
I will start with positives --- their showroom is emaculate. The guy who showed basic features and adjustments was very helpful and cordial.
The rest is horrible. The salesman, finance mgr, and used car mgr the evening I purchased my vehicle intentionally misrepresented their inventory of EX-L Odysseys to make a sale of a higher priced EX-L. I accidentally discovered their deceit via their internet sales group. When I directly asked the salesman if there were other silver EX-L models on the lot that were lower priced, he danced around it saying, ". . .we could have given you a skinnier deal; but we tried to give you the best deal we could." I drove 120 miles to Katy in my clunker on the promise that we will do "whatever it takes" to get you into that vehicle. And this is even after I told them the silver EX-L was a bit out of my price range. The general manager make excuses that he didn't know the actual inventory vs what was advertised on their website and that an outfit in Dallas, Tx manages their website. I asked for equitable reduction in price and revision of my sales contract. I got a half-hearted apology.
Also watch out for the Oil Change for Life scam. I live 120 miles away in Austin. While reviewing my contract, I found a difference of $399 in purchase price on different documents. Fiance mgr says its Oil changes for life, which we never discussed nor is itemized on the paperwork. Catch is they're not really free, you actually pay for them. But the biggest catch is they're good only in Katy, Tx. Know anyone willing to drive 5 hrs round trip for an oil change he can get locally in 30 minutes? I asked for this to be removed from the contract and he refused. The general manager has ignored all my calls and emails about this. I'm reporting to as many agencies as I can including the BBB, Consumer Credit Commission, and probably the Ag General of Tx. This isn't over yet!
Honda Cars of Katy lives up to the sleaze ball used car sales men stereotype all the way. Don’t waste your time, energy or resources on these fraudsters.
Fraud, deceit, lack of integrity, honesty and honor …..I could go on about my recent experience at Honda Cars of Katy. My experience is similar to others posted on here. They have a scam going with Cars for Clunkers trying to get you to pay over sticker with the cash rebate and then will not honor their internet pricing with a clunker. (Sticker price + clunker rebate) = Sucker profits ---Don't be a sucker.....
Short of it... They will tell you everything you want to hear to get you physically into their showroom and then the words that got you in their showroom fail to be even half –truths. They will play the “he said she said game” as deniability. .... In my experience they failed to honor their marketed internet pricing, failed miserably on my trade-in (low balled it by over 30% of what it was worth and what a honest dealer bought it down the street) and then wanted me to make the payoff on top of that as a roll up into my new car loan. Then they played the hold your keys game for over 15 minutes…. AND LOOK OUT FOR ALL THE ADDED FEES AND COSTS THEY ADD above their disclosed/ agreed upon price.... I was actually offered the interent price (their defense to my bait and switch claim) plus $2,300 in additional fees including $1,600 in advertisement costs they wanted me to pay for in my car purchase.
Please don’t put yourself through this misery. If you want to buy a better car in the same price range (or cheaper comparing features) and be treated with respect and not like shark bait, I highly suggest you visit West Houston VW dealership. After my disgusting experience with Honda Cars of Katy I bought a superior car (Jetta vs. Accord) within $200 of what I had pre-calculated (price, trade-in, financing) prior to my visit. It was a wonderful "NO GAMES" experience that turned a bad day into a good one. Best of luck in your car buying experience.
I can tell you prior to today I had no experience with either of these dealerships.
I will be filing a compliant with the Texas AG on fraudulent business practices and will tell my horror story to every Katy residence who will indulge me the opportunity.
Post Thanked
0
times Post Booed
0
times
September 4, 2009, 9:37 pm
abimilech
Car Dealer Check Member
Join Date: Sep 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
Comment on Katy residence - Beware of this place
Katy Honor, how did you discover the $1600 in advertising fees? Were they itemized on your contract or were they hidden? I'm having trouble with Honda Katy also. Thanks, F
Great experience buying a Honda with Honda cars of Katy. Also their service is nice and we are with honda for the past ten years and we have wonderful experience.
Mr.Gilbert Mora - very nice sales Executive. Great experience buying a car.
We have been treated like VIPs and well taken care and we just spend some time in HOnda and everything has been taken care . We have never thought that buying a car can be this easy.
Good Job guys!!!!!!!!!
Post Thanked
0
times Post Booed
0
times
Dealership of Liars***This Review is not Verified by rcnmsk1***
** This review is not verified by rcnmsk1 ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Internet
Did you purchase from the dealership?
No
Would you recommend this dealership?
No
Name of Your Salesperson?
Veronia, Casey and Mgr
Review Ratings Score
Pricing
0
Greeting
0
Honesty
0
Time
0
Questions
0
Promises
0
Financing
0
Treated
0
Overall Score
0.00
Honda Katy is a dealership full of liars – and there is nothing I despise more than a liar. After receiving several internet quotes from different dealerships, Veronica in internet sales sent us the following e-mail:
-----Original Message----- From: Honda Cars of Katy Sent: Monday, May 18, 2009 7:43 PM To: Subject: RE:RE: Honda Cars of Katy cares
Thanks for your email. We sent you a price quote of $37,297.14 D.O on the Touring model which is $34,851.95 + TTL. We're not too far away from the deal. Is there anyway you can come in with your quote and give me the opputunity to beat it?
So after calling to confirm that SHE would be available and that the car we wanted was available ON THE LOT, we went to the dealership so she could beat the other quote.
Upon arrival:
þ Veronica was no where to be found
þ We were immediately “transferred” to a salesperson (Casey) who started in on the scarity of the model…clearly he has not been observing the tanking of the car industry.
þ Of course, he had to “go speak to my manager and see what I can do” because he’s supposedly our new best friend.
þ Suddenly the car we wanted, which Veronica said they had, is not there.
þ The manager (also claiming to “just want to help us”) informed us that the other dealership was lying and that they wouldn’t honor the quote because it was just a gimmick…strangely the quote was the same type of e-mail that Veronica sent…doesn’t that make him just as dishonest and sleezy?
þ Then we of course had to sit and wait while they pretended to search for the car and beat the quote as we were promised in writing…which never occurred.
þ After wasting an hour our time, we left and will not return.
þ We witnessed are all the typical sleazy sayings, classic bait and switch and “waiting game” ploys.
þ We went in to the dealership prepared to write a check for the full amount of the car (as quoted) and left realizing that not only would they not beat the quote we had, they wouldn’t even honor their OWN quote…and we hadn’t even made it to the finance/purchase area where I’m sure they planned to try to raise the prices again.
Be prepared for despicable treatment and lies should you choose to purchase a car from this dealership.
Post Thanked
0
times Post Booed
0
times
August 22, 2009, 3:27 pm
Katy Honor
Car Dealer Check Member
Join Date: Aug 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
Comment on Dealership of Liars
Thanks for this post. I had a similar experience and it is good to educate the Katy community about what to expect from this sleazy dealership
Post Thanked
0
times
Post Booed
0
times
Worst Dealership Ever***This Review is not Verified by 1235850***
** This review is not verified by 1235850 ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Phone
Did you purchase from the dealership?
No
Would you recommend this dealership?
Yes
Name of Your Salesperson?
Review Ratings Score
Pricing
0
Greeting
0
Honesty
0
Time
0
Questions
0
Promises
0
Financing
0
Treated
0
Overall Score
0.00
Worst dealership ever. Don't go. They misinform you and they are rude.
I am always in the defense mode when I go into a car dealership.
As a woman, I just do not like dealing with car salesmen because I really do not know anything about the size of engines and things like that. I just know what I like, what I can afford and what I expect out of the car I drive.
My reservations and hesitations were soon put to rest by my salesmen, David Weingartner and Carl Craig (I talked with them both on different occasions). With this feeling of distrust in the back of my mind, I proceeded cautiously with the transaction.
I was allowed to take a test drive of the car I wanted, a 2009 CRV, fully loaded. David Weingartner went over with me all the features of the car and explained to me the differences between the 2008 and 2009. He made sure I understood everything he was telling me and wanted to make sure I was satisfied with his explanations. When we returned to the dealership after the test drive, we sat down to go over all the paper work and loan application.
When I had questions about my car, Carl Craig was also there to respond to my questions. Both sales people knew that I was concerned about my time. During my time at the dealership, I saw Carl actually running from one place to another. I was very impressed with this because I felt like they cared about my time and did not want to keep me waiting unnecessarily.
I was very pleasantly surprised that I was able to be financed through Honda, as I am a victim of identity theft and my credit rating has been affected in the negative by this.
The finance person, Steve Stromatt, was very knowledgeable in what he was doing. He knew how to explain every piece of paper we reviewed in a way that I could understand it and I felt comfortable signing each piece of paper. There was no fumbling and rustling of papers. Steve had everything all laid out, 1-2-3. .. and I was in his office no more than 15 minutes and was ready to drive away in my new car.
My total time in this dealership was no more than 2 hours. And that time included the time when I went out to drive the car. After all the paper work was taken care of, a man by the name of Terry got in the car with me and went over all the features inside the car with me. There was an extensive lesson on the navigation system, as I had never worked with one before. He allowed me to work with it as he guided me, and explained the pamphlets that go along with the vehicle so that I could find answers I may have later. He also said that I could come back to the dealership any time with questions I may have, and he would go over them with me and resolve any questions I may have.
My experience at this dealership was unlike any I have had at any dealership before. I did not leave there, feeling like I had been tricked or lied to. The dealership is clean; the people there were very friendly and anxious to make sure all my questions and concerns were addressed.
Not only would I recommend this dealership to everyone, I HAVE done so. My sister was so impressed by my experience that she has thought about coming here from Louisiana to look for her new vehicle.
Post Thanked
0
times Post Booed
0
times
Other Useful Searches for Katy TX
Honda Cars of Katy is a dealer in Katy, TX. Honda Cars of Katy offers Honda. Please feel free to Rate and Review the Honda Cars of Katy Dealership so other Car Buyers can know what dealerships in the Katy, TX area are great and which ones are just so-so. You can also use the Map below to locate other Katy Car Dealerships quickly and easily!
Honda Cars of Katy
Avoid Honda Cars of Katy!! Buyer Beware
Comment on Katy residence - Beware of this place
Post Thanked 
Post Booed 
Nice Experience with Honda Cars of Katy
Dealership of Liars
