Metro VW in Irving TX

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Metro VW

866-435-1177

2035 W. Airport Freeway

Irving, TX 75062

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Causes More Problems Than Fixed

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September 15, 2009, 11:38 am

jawilson1

Car Dealer Check Member

Join Date: Sep 2009

Reviews: 1
Review Comments: 0
Forum Posts: 0


Causes More Problems Than Fixed

Why was your vehicle being serviced?

Maintenance

Were you given an accurate wait time?

None Given

Would You Recommend this Dealership?

Year of your vehicle

2005

Make of your vehicle

Golf TDI

Name of Your Service Technician?

Lynn

Review Ratings Score
Problem Fixed	0		Greeting	2
Honesty	0		Time	0
Questions	0		Promises	0
Treated	0
Overall Score		0.29

I purchased a 2005 VW TDI Golf. All was good until dealing with routine maintenance. The did the timing belt/water pump and that's when the problems started. I would turn on A/C and push in clutch and the car would stall. Told them the car wasn't same after the replaced the timing belt and to check the timing. They had my car 5 weeks and replaced the fuel pump (which did not look new or clean) for $600 and the car had the same problem plus the cruise control no longer worked, but sweared they checked the timing. One week later the water pump failed. Took it to another machanic, and he found the timing was off. He reset it and replaced the water pump for $500 and the car works like the day I bought it. Will never deal with this shop again!

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Metro VW in Irving TX

Metro VW

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