Okay, just needed to get that out. As far as my experience, Frank Myers get an A+++ from me. I haven’t had the car long enough to have really had any problems, but everything’s working very well. It drives beautifully. I have horrible credit from being a student overseas for 2 years, and having credit cards and student loans go into default, due to difficulty being hired as a foreigner with a student Visa, and mandated limited hours per week I would be allowed to work.

Frank Myers was the only dealer I talked to, who was willing to talk to me for more than 5 minutes, and to work to give me a chance. As a female, first time buyer, coming to the office by myself, I was so nervous. I’ve had mechanics try to take advantage of me, why shouldn’t a car dealership? Well, not only were they able to get me financed, but they also got me into a much newer car than I requested. I talked with family afterwards about the payments and loan term, and they were impressed.

Will my car have problems? Does not everything man made have some issues, sooner or later? I’ve had family members and friends get brand new vehicles, that they have had to have serviced shortly after buying. Not to mention “recalls,” and that’s a factory/manufacturer issue, not a dealer issue.

Additionally, while I was there, a family was discouraged from co-signing for their adult daughter whom, even the family said they knew she would not make the payments as set up if she got a car, and their credit would be on the line. The sales man had to talk them out of taking the risk, and apologized that he did not feel he could assist them in taking that risk. So….a car dealer “running a scam” refused a sale? How many other dealerships would do that when there was a willing co-signer available?

Jonathan was my sales man. Thank you, Jonathan, you put me at ease. Keith was my financial man, and Keith thank you as well. I came with high recommendation from a colleague, who has bought several cars from you for her immediate family and said she’s always had a great experience. My experience is up there with her and her family’s. Thank you for helping me to get into my first “proper,” car that will last me for much longer than a year, as the cheap, old cars I’ve owned before have. To future consumers, feel free to read the reviews, but give them a chance to at least talk to you.

Rebecca

In closing, my apologies that you weren’t able to get in touch with me. In the future, my direct office phone number and email address are on the dealership website. In addition, you can reach me through my personal Facebook page or via Twitter at @MyersAuto. I am always available to speak with my customers.

I look forward to hearing from you.

Tracy Myers
Frank Myers Auto Maxx

Please know that in today’s competitive marketplace, it is even more challenging to work with anonymous opinion. We have also unfortunately found out that some unscrupulous dealers will post negative blogs and never be a real customer in the first place. I do not know which is the case here. Please contact me direct at #336.831.0646 so that we can discuss what happened and work towards a resolution.

Thank You,
Tracy E. Myers, CMD
Owner of Frank Myers Auto Maxx
TRACY@FRANKMYERSAUTO.COM

Thank you for the kind words and the opportunity to serve. I sincerely appreciate it. Please enjoy your car and let us know if we can ever help.

Sincerely,

Tracy Myers