If you plan on shopping at Frank Myers Auto Maxx in Winston-Salem NC be
sure to read the reviews. If you have already shopped at Frank Myers Auto Maxx
please take a moment and write a car dealer review and let others know what to expect,
Good or Bad.
First of all, I want to thank Zach Kapp and the rest of the great staff at Frank Myers Auto Maxx in Winston-Salem, NC for helping me get the best deal EVER on a used car. This was like the tenth dealer I had visited and I was determined to get a 2006 or 2007 Altima. The other places wanted $4,000 or $5,000 down payment and I didn't have it. Frank Myers Auto Maxx got me approved on a 2007 Altima with 24,000 miles with only $500 down! My salesman is Zach and he is my boy! Friendly and attentive I just wish he was single. Richard Little did my paperwork and explained everything well without talking over my head. The owner even introduced himself as Tracey and we drank a cup of coffee together. Really nice to speak with and down to earth to boot.
Post Thanked
0
times Post Booed
0
times
Is this really a mechanic?????***This Review is not Verified by redfiretulip***
** This review is not verified by redfiretulip ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Why was your vehicle being serviced?
Repair
Were you given an accurate wait time?
No
Would You Recommend this Dealership?
No
Year of your vehicle
2007
Make of your vehicle
ford
Name of Your Service Technician?
unknown
Review Ratings Score
Problem Fixed
0
Greeting
0
Honesty
0
Time
0
Questions
0
Promises
0
Treated
0
Overall Score
0.00
I bought a ford focus with in a month the transmission started slipping. I took it back to frank myers and his mechanic told robert to have me change the transmission fluid and that would fix the transmission. Needless to say it continued to slip. I took it back to frank myers who than admitted it had a ford warranty on it. Traci Myers said he didn't know it had a 1000 mile drive train warranty RIGHT!!!! Ford had this problem flagged and is fixing it free on all Ford focus's. Mines a 2007. My mechanic also told me the bearing was real bad and needed fixed immediatly. The brakes were also to the hub. Ford rebuilt the transmission after I had paid the $115.00 for the transmission fluid change. Ford also fixed the bearing. Both under warranty if they hadn't already been flagged by ford. The ford mechanic and frank myers mechanic are good friends. (I found this out when I went back several times for repairs) So why weren't these problems fixed before it was sold? they did the 160 point insection ( or number close to that) why didn't they find these problems and repair them before they sold the car. I know the mechanic had to know everything in a test drive that my mechanic found. My mechanic said if the bearing breaks i would wreck. Thanks to all of you at Frank Myer for not caring if my children die in an accident. The ford focus has a poor rating in all wrecks. I also had to pay to get new brake shoes and hubs. I had poor credit because my husbands work dropped to 1/3 of his usual pay. this was not our fault but we paid highly getting this piece of junk from frank myers. The water leaks in to the door. The front floor is always wet. This car should have been sold to a junk yard. Believe it or not he charged us 11,000 dollars of this piece of junk.
Thank you for posting a review of my service department. If I am not mistaken, you also posted a less than glowing review back in July under the user name FEDUPWITHRIPOFFS. Am I correct? First of all, let me apologize for any problems that you may have had with your Focus. It is NEVER my intentions to sell a car that will give mechanical problems. However, I have reached out to you several times over the past few months and offered a variety of resolutions (to no avail). Shortly after you had your transmission problem, I offered to trade you out of the Focus and into a car that you were happier with. You and your husband thanked us but refused. Then I paid for your rental car while your repair work was being completed by Ford. When you shared your unhappiness with the extended service contract that you bought, I helped you cancel it. Now you say that you have a leaking door and brake issues. I want to try and find out what is wrong with your door that is causing it to leak PLUS I want to reimburse you for your brake job and your transmission service. You shouldn't have had to pay for either of these things. Did you keep the brakes or take a picture, by chance? My inspection report showed 60% of the brakes were remaining when we sold it. In closing, I want you to know that I appreciate you as a customer and my door is always open to make my customers experiences better. It sounds as if you are still unhappy and, if you will call or email me, I will schedule a time to sit down and discuss how we can make this situation as good as possible. I can't help if I don't hear from you.
My 2001 Ford Taurus blew up earlier than I expected so I was forced to go car shopping. I hate car shopping but Zach and the rest of the nice people at Frank Myers Auto Maxx made my car buying experience as easy as possible. I ended up getting a 2008 Mazda 6. The price was cheaper than at the local Mazda store plus the people were much nicer at Frank Myers. I also got my first oil change for free. This is a classy organization and i will buy from them next time I need a car.
My name is Rodney Holliman and I just bought a Lexus from Frank Myers Auto Maxx. This is after I had already been to the Lexus store in Greensboro and Winston-Salem. They were snobby and acted like I couldn't buy a car. I suppose that it was because I was wearing sweat pants and a t-shirt. However, when I came to Frank Myers Auto Max it was so different. The salespeople all spoke to me even though I had to wait a little too long to be helped. But they were slammed so I understood. At least they spoke to me and acknowledged my existence which is more than Lexus did. Everyone was also were nice even though I had an appointment with Robert Thomas. I didn't feel like a scab like I did at the Lexus stores. I felt like I was wanted for something other than my money. Robert actually listened to what I said and didn't shove me into a car I didn't want. I drove the Lexus 430 and it was perfect. They let me take it to my mechanic and it checked out like a champ. I wrote a check and I love my car. I got a good deal and I WILL be back to see them when my wife is ready for a car.
The cash for clunkers ads have been all over tv and I have needed a new car for a long time. So I went to 4 new car dealerships in Winston Salem and Greensboro and they told me my car didnt qualify and my credit didnt either. I had given up because all of the car dealer ads that I see are deceiving and you never know when they are telling the truth. But then I saw a newspaper article about the Frank Myers Auto's cash for junkers program and thought I would give it a go. In short, this was a great experience that I hope others can have when buying their next car. I had a price and a payment in about fifteen mintes and my financing was worked out in less than 45 minutes. I was driving home in my new Acura in less than 2 hours. Jason was my salesman and Keith was the manager that worked all the numbers out. The staff is really nice. They have lots of cars. My paperwork was explained where I could understand it. I am sending my friends and family to Frank Myers Auto's.
I had a Ford Explorer with the transmission out of it. Took it to the new car store in town to trade it in duting the Cash For Clunkers program. What a joke that ended up to be. That's when I heard about the Cash for Junkers program at Frank Myers Auto Maxx. Even though I was discouraged, I still went to check it out and was really surprised. I found a 2008 Chrysler Town and Country van that I liked and got $3500 for my Explorer...the new car store wouldn't give me anything for it! I was in and out in less than an hour. The price I got was also $950 less than Carmax with a better warranty. I also got a free lifetime warranty on top of the factory warrranty. My salesperson was Cody and he was great. Nice and respectful and not pushy. He gave me a Carfax report without even asking for it. The new car store avoided my request for one 3 times before I stopped asking. I will be back to Frank Myers Auto Maxx to buy all my vehicles from now on and I recommend you to do the same thing if you live in the Winston-Salem, NC area.
I don't mind buying cars but I hate service depts because I feel like am am being jipped. This time at Frank Meyers Auto's service dept it was different. Quick, easy and good pricing. Felt honest to me. Good place to go and the shuttle is nice.
I needed a car but wanted what I wanted. The last time I bought a car I bought the nicest car I could but it was not what I wanted. After seeing the Frank Meyers Autos tv commercials on television, I decided to give them a shot at my business. Everything was a nice surprise to me. The salesperson was direct and to the point with no games. The cars and the building were nicer than most of the new cars dealers stores in my town. We also had fun listening to the music, spinning the prize wheel for prizes and all the people were joking and laughing. The busness manager Richard, got me a low payment on my 2008 Dodge Avenger. He was a nice guy and the car was exactly what I wanted. I have already took the car back for service and the service department is really good to. I would recommend these nice people to anyone.
Post Thanked
0
times Post Booed
0
times
July 28, 2009, 5:45 pm
BoonvilleWillieStanford
Car Dealer Check Member
Join Date: Jul 2009
Reviews: 2
Review Comments: 1
Forum Posts: 0
Update on Surprisingly Great Experience Buying A Car
I put in 5 stars for everything except price which got a 4. For some reason all the fields went to 3 stars.
Dealing with Mr. Myers and his team actually made me want to buy a car more than ever. They worked diligently to find the car that my wife wanted. Purchasing the vehicle was easy and hassle free. Seven months after the purchase they are still calling to make sure that all is well with our new car. If you want a great selection in cars, expert, non-confrontational sales, easy financing and good follow up service, I highly recommend Frank Myers Auto Maxx. You won't be disappointed. They are the best in car sales. Thank you Tracy to you and your team.
Thank you guys for the kind words and the nice review. I'll see you in church on Sunday. Tracy E. MyersFrank Myers Auto Maxxhttp://www.frankmyersauto.com
WE WERE CHARGED $10,995, FOR A CAR THAT NEW WITH EXTRA'S COST $9,999. IS THIS THEIR IDEA OF A DEAL. THEY ALSO DIDN'T TELL US THAT THE CAR HAD A WARRANTY SO THEY SOLD US ONE FOR $1,785.00 WHICH WILL PAY FOR ABSOLUTLY NOTHING. THIS WARRANTY ENDS AT 83,000 MILES AND FORD'S ENDS AT 100,000 MILES. THE CAR HAS BROKE DOWN OVER AND OVER. THE TRANSMITION HAS BEEN REBUILT, THE BEARINGS HAVE BEEN REPLACED, THE TRANSMITION STILL DOESN'T WORK RIGHT THERE IS GRINDING IN THE FRONT END, THE TRANSMITION GOES OUT OF GEAR RANDOMLY LEAVING YOU WITH NO POWER TO GET OUT OF TRAFFIC. THE DISHONESTY AND LACK OF CARE TO CORRECT THIS SITUATION IS HORRIBLE. RUN AS FAST AS YOU CAN BEFORE YOU TO ARE CHEATED HORRIBLY.
Good morning. First of all, please allow me to apologize for the experience that you had at my dealership. Since I am not sure who you are, I can't address your particular situation. However, please allow me to say that I want to sit down with you and try to accomplish 3 things:1) Work out whatever mecahnical problems you are having with your vehicle.2) Discover how we were able to sell you a car that retails new for $9995 for $10,995.3) Explain your warranty and your service contract...the differences, how they work and what they cover. We GAVE you a free warranty. All of our cars come with one. However, it is only on the powertrain. We offer extended service contracts to protect against the "other stuff" that can break on a car. Please know that I am the owner and I am openly available to talk to ALL of my customers and if wnyone in my organization showed dishonesty then they will be fired. I hope you will call so we can speak soon. Tracy Myers
This was my first experience with Frank Myers Auto Maxx, but I will definitely be back the next time we need a car upgrade! My salesperson was Tracy Myers and he really took the time with me to explain my options and work with my needs. I gave him my budget and he stayed within the range I specified and showed me lots of great cars! I ended up with a 2006 Pontiac G6. I love it! The financing process was super easy and the service was incredible. Tracy even had someone deliver the car and the paperwork right to my office! One trip, just about an hour to test drive a few, and he took care of the rest! No wasted Saturday or back and forth with financing and "extras". It was a cinch!!
It was my pleasure helping you out and I am glad you took advantage of our new delivery service. If there is ANY other way that I can assist you in the future, please don't hesitate to call or email me. PS: Thanks for using our service department! Tracy MyersFrank Myers Auto Maxxhttp://www.frankmyersauto.com
I have purchased two vehicles from Frank Myers Auto Maxx. I would recommend this dealer to anyone and have done so in the past. The salesperson let me take my time and select the vehicle I wanted and did not pressure me into a quick sale. The salesman knew this would be an investment that I would put my hard earned money into and did not rush me like most dealers to hurry in and hurry out for the next sale. I have purchased two Dodge trucks and have not had one problem from either vehicle. The warranty that came with the vehicle is excellent. This dealership reminds me of the dealers of old when they cared about what you purchased and made sure you could afford it. I was offered drinks and a snack to make sure my experience was pleasant. Most dealers today rush you into a vehicle whether you can afford it or not and dont offer that caring feeling. Frank Myers Auto Maxx is defnitely the best used car dealer on the east coast, if you dont believe me look at the recent award that was received that no one else arouond has received for their customer service and quality of vehicles. One of the biggest selling points for me was on the door going into the business where it has store hours listed for Sunday it says "Closed" because I know where Mr Myers is on Sunday where we all should be and thats church!
Go to Frank Myers Auto Maxx for your next purchase or risk buying a lemon.
I am honored to be known as the BEST Car Dealer on the East Coast! That is a huge compliment that I will NOT take lightly. I also want you to know how much we appreciate you as a member of the Frank Myers family. Keep enjoying your Dodge truck and I'll see you next time. Tracy MyersFrank Myers Auto Maxxhttp://www.frankmyersauto.com
I buy all my cars here and have never been let down. The owner is Tracey and he makes me feel like family. My kids cried because they didn't want to leave the kids area. No pressure sales tactics. No car dealer games. The prices and payments are on the cars unlike the other dealers I went to where the salesman played dumb about the price. I really hate that. Gabriel Weaver was my salesman and he was really nice and professional. He went real slow and let us take our time. The price was not the best we found but it was not the highest either. I got a free lifetime warranty which is something new they offer and I love that. Frank Myers Auto is highly recommended by m e and I will be back to buy another car and to use their service center.
Post Thanked
0
times Post Booed
0
times
Other Useful Searches for Winston-Salem NC
Frank Myers Auto Maxx is a dealer in Winston-Salem, NC. Frank Myers Auto Maxx offers Used Cars. Please feel free to Rate and Review the Frank Myers Auto Maxx Dealership so other Car Buyers can know what dealerships in the Winston-Salem, NC area are great and which ones are just so-so. You can also use the Map below to locate other Winston-Salem Car Dealerships quickly and easily!
Frank Myers Auto Maxx
Richard Little did my paperwork and explained everything well without talking over my head. The owner even introduced himself as Tracey and we drank a cup of coffee together. Really nice to speak with and down to earth to boot.
Is this really a mechanic?????
Comment on Is this really a mechanic?????
Post Thanked 
Post Booed 
Deceiving Ads Had Me Fed Up
The Best Car Buying Experience Ever
