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Downtown Subaru in Oakland CA

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Downtown Subaru

(510) 547-4424

4133 Oakland
Oakland, CA 94611

Overall Rating 3.503.503.503.503.50
Sales Rating 3.503.503.503.503.50
Service Rating No Ratings Yet

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December 30, 2008, 9:39 pm
wimprezax06
Car Dealer Check Member
 
Join Date: Dec 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
wimprezax06

Default Great experience from Downtown Subaru
5.005.005.005.005.00

Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?
Kay Kayoumi

Review Ratings Score
Pricing5    Greeting5
Honesty5    Time5
Questions5    Promises5
Financing5    Treated5
Overall Score 5.00

i purchased my car in Nov of 2005.

the salesman know what is he talking about and walk around the car with me and showed me every detail of the car. and i ask for the price, he told me that we will talked about it later, lets find the car for you first. that is no problem to me at all.

after everything was done, we started the price. its very reasonable. back and fore. and end up some where im happy with the price. everything went through very quickly, and i was be able to pick up the car the same day.

tips for who is trying to talk the price. if you are serious about buying the car, then they will give you a good price. if you go in side the dealer and just ask for the price, of course they wouldn't like to say anything real to you. because you would just take their price to someone else. so be real. think its a real business.

good luck
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May 2, 2007, 6:15 pm
Car Dealer Check Enthusiast
 
Join Date: May 2007
Reviews: 1
Review Comments: 0
Forum Posts: 33
Jason is on a distinguished road

Default Worst sales experience of my life
2.002.002.002.002.00

Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Internet

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
No

Name of Your Salesperson?
Kay Kayoumi

Review Ratings Score
Pricing2    Greeting5
Honesty1    Time1
Questions1    Promises1
Financing4    Treated1
Overall Score 2.00

This was a terrible experience and it continues to leave a bad taste in my mouth 8 months later.

If anyone were to ask me for car-buying advice, I would NOT recommend that people purchase vehicles from Downtown Auto Center. It is my personal opinion, based on my experience buying a 2006 Outback XT Limited last year, that they are engaged in some very shady sales practices.

I would like to give more information regarding this experience, except that I fear legal action from Downtown Auto Center if I were to misplace a word. My personal opinion is that I do not trust them to behave responsibly, and I fear that they might have greater financial resources with which to pursue frivolous legal action, than I would have funds with which to defend myself.

I do recommend that if a person MUST conduct business with Downtown Auto Center (for emergency repairs, etc), that they do so VERY CAREFULLY!

Suffice to say that I will not buy another car from Downtown Auto Center or it's affiliates.

Good luck!
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