Anderson Honda in Palo Alto, CA is one of Northern California’s leading Honda dealers. Our legendary low prices and fantastic customer service bring our customers from all over the Bay Area to take advantage of an Anderson Honda Deal. Regardless if you live in San Jose, Palo Alto, Mountain View, Santa Clara, Cupertino, Redwood City, Sunnyvale, Los Altos, Fremont, San Francisco, San Mateo or anywhere in between, it is definitely worth the drive!
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Id likes to take the time to warn consumers about Anderson Honda. I recently purchased a used 2008 Honda from them and everything from start to finish was the biggest nightmare I’ve ever encountered when purchasing anything. When I arrived at the dealership I already knew the car I wanted to view. When we went to start up the car the battery was dead. I told the sales rep that I wasn’t going to even test drive the car if they didn’t replace the battery with new in case I were to purchase the vehicle. They charged the battery and promised that if I bought the care they would replace the battery. THEY LIED, I asked them again if they had replaced the battery before I purchased the care and they said yes. My wife was stranded 2 days later because of an old used battery. After the original test drive we went in the office to make a deal, the sales rep flat out lied about being able to connect direct with our banking institution, I told them I didn’t feel comfortable giving any information before we settled on a price and interest rates. Once I said that they became very pushy and disrespectful. We settled on a deal, they told me they were able to communicate with our credit union and that the interest rate was going to be 2.53%. When we went to sign the paper work the interest rate was 4.99!!! They said they couldn’t lock it in because it was too late but they were going to lock in the 2.53% interest rate in the morning. They never did, the finance officer wouldn’t return our calls, never got one phone call back. To top everything off, we buy the car I get in to drive away and there’s not enough gas to get me home, I bring it to their attention and they say they can’t put gas in the car, it’s against policy!!!!! I spent 20 minutes arguing and even threatened to return the car. Last but not least they cover up all the scratches on their used cars so that after the 2nd or 3rd wash they start to show. Very dishonest, unprofessional, bottom of the barrel dealership. Stay away!!!! They will lie to your face about everything!!!!!!!
I bought a car for Jack at Anderson Honda this afternoon and had a very nice time. It was pretty quick and very easy. We did everything over the internet and on the phone. I would highly recommend this dealership and my sales guy Jack. He was pretty cute too.
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