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Purchased a 2006 Pontiace G6 for my daughter on September 18, 2009 and then on September 19, 2009 I also traded in my car for a new car. ~7 weeks later my daughter went back to Advantage Chevy's service department to have the brakes checked out—as it turned out she not only needed front brakes (rotors and brake pads) but new tires as well (at the cost of ~$800.00). We were informed that there was barely any thread left on the tires (which to me deemed unfit). I understand that these things are not covered under warranty, but my concern is, in ~7 weeks times how could the brakes and tires go bad. I talked to the sales manager Mike and of course there is nothing anyone could do. It makes me suspicious as to how well these used cars being inspected. Unfortunately I am out the money but here I thought I was getting a very reliable car for my daughter and now I'm not so sure. Bottom line is this—I will never set foot in Advantage Chevy and if someone does, please have your mechanic with you!
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HORRIBLE SERVICE***This Review is not Verified by ANGRY & DISAPPOINTED***
** This review is not verified by ANGRY & DISAPPOINTED ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Why was your vehicle being serviced?
Repair
Were you given an accurate wait time?
None Given
Would You Recommend this Dealership?
No
Year of your vehicle
2005
Make of your vehicle
FORD
Name of Your Service Technician?
SEVERAL
Review Ratings Score
Problem Fixed
0
Greeting
0
Honesty
0
Time
0
Questions
0
Promises
0
Treated
0
Overall Score
0.00
Don't expect service on a vehicle purchased used from this dealership. Nothing is covered on the warranty and they are very dishonest. After getting the run around about repairs and coverage only 11 days after my purchase, I had my vehicle towed out to a more reliable and truthful repair shop. When they went to pick up my vehicle "someone" told the tow driver that there was alot more wrong with my vehicle than what they put on my receipt. When I called to ask what they ment, they denied saying anything! What a rip off.
First visited the dealer on a Saturday and we couldn't come to an agreement on the price, which is fine. They called me on Monday to say they couldn't meet my price but could probably go halfway. We really liked the car and probably would have paid close to what their price was on Saturday so we went in after informing them that we had a meeting later that evening and the sales manager promised everything would be ready to go. When we showed up nothing was ready to go. When we finally began talking price the price had jumped $500 dollars and we were told that the manager would never offer our original price. Don't bother with this dealer, they are dishonest.
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January 29, 2009, 4:18 pm
Grace Foster
Car Dealer Check Member
Join Date: Jan 2009
Reviews: 2
Review Comments: 1
Forum Posts: 0
Comment on Dishonest Negotiations
I am glad I did not purchase my daughter's vehicle here. When my daughter and I arrived the farthest we got into the dealership was the front door. We were never offered a seat. The salesman talked with us at the front door. The service was terrible. The auto we drove had water dropping down on us from the windshield. The seal on the windshield was not sealed or something. It was cold that day, my daughter and I had to stay outside with him to get the car. We went to Westfield Ford and received excellent service. We were treated as queens. That is where we purchased her SUV
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Advantage Chevrolet of Hodgkins
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HORRIBLE SERVICE
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