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My experience at Fort Mill Hyundai was pleasant, both times. I first purchased a 2007 Santa Fe from Macklin and 6 months later returned to purchase my second used Sante Fe from him. He worked very hard, sometimes becoming obviously frustrated with his managers to give me the deal I needed. Of course, as expected, there were things that he could not offer per the managers but I was impressed with his efforts and sincere determination to please me. I have been pleased with the service and continued effort to maintain my satisfaction.
Post Thanked
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Go to www.dealerrater.com***This Review is not Verified by nate dogg***
** This review is not verified by nate dogg ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
Low
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
Yes
Name of Your Salesperson?
Mitch Lee
Review Ratings Score
Pricing
5
Greeting
5
Honesty
5
Time
5
Questions
5
Promises
5
Financing
5
Treated
5
Overall Score
5.00
This place is awesome! I don't know how anyone could have a problem with this fantastic store and thei staff!!!!!
This is the worst dealership I have ever encountered. They will lie to your face once the contract is signed and say what they had promised was never said! We bought a used car from them, several days later we received a phone call that said some of the paper work needed to be re-signed. We went back in to re-sign and were told that everything from the original deal would be honored, however when they submitted the paperwork to the bank, they failed to include the additional warranty. By the time we found out, the info had already gone to the bank and it was "too late" for them to fix their error...their solution, purchase the warranty later at a much higher rate and cost to us. We even had copies of the original paperwork that showed the warranty info and they still won't honor it. I would never recommend this dealership to anyone!!!
The best service experience i have ever had at a dealership level nice lounge,free snacks,smiling employees and great prices.I am even bring my toyota for them to service.
** This review is not verified by je1049 ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Why was your vehicle being serviced?
Repair
Were you given an accurate wait time?
None Given
Would You Recommend this Dealership?
No
Year of your vehicle
2004
Make of your vehicle
SONATA
Name of Your Service Technician?
BRUCE EDWARDS
Review Ratings Score
Problem Fixed
1
Greeting
0
Honesty
0
Time
0
Questions
0
Promises
0
Treated
0
Overall Score
0.14
I took my car to Carolina Hyundai of Fort Mill for service. The work was very poor. They first used a defective part and then tried to charge me. Went to CEO for assistance to get the work done. The service manager does not know the first thing about customer service. The service manager used profanity toward a customer. The general manager did not apologize for the way the service manager acted. Acted just as bad as the service manager. No consumer should purchase a car or obtain service from this dealership.
you better take a tape recorder w/ you...the sales manager is nice to you up until you sign the contract. Then he will deny anything and everything he had promised you....
the worse experience I have ever had at car lot....
you must look at other lots before you deal w/ these guys....
VERY,VERY BAD CUSTOMER SERVICE....
Post Thanked
0
times Post Booed
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Carolina Hyundai of Fort Mill is a dealer in Fort Mill, SC. Carolina Hyundai of Fort Mill offers Hyundai and Used Cars. Please feel free to Rate and Review the Carolina Hyundai of Fort Mill Dealership so other Car Buyers can know what dealerships in the Fort Mill, SC area are great and which ones are just so-so. You can also use the Map below to locate other Fort Mill Car Dealerships quickly and easily!
Carolina Hyundai of Fort Mill
PLEASANT EXPERIENCE
Go to www.dealerrater.com
RUDE AND BAD SERVICE
is nice to you up until you sign the contract. Then he will deny anything and everything he had promised you....