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Carolina Hyundai of Fort Mill in Fort Mill SC

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Carolina Hyundai of Fort Mill

803-396-9000

805 Gold Hill Rd
Fort Mill, SC 29708
   Visit Dealer's Website

Overall Rating 2.152.152.152.152.15
Sales Rating 1.531.531.531.531.53
Service Rating 5.005.005.005.005.00

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November 23, 2009, 1:49 pm
 
Join Date: Nov 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
cday is on a distinguished road

Default PLEASANT EXPERIENCE
4.384.384.384.384.38

Pressure from salesperson to "Buy Now"
Low

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?
Macklin Bethea

Review Ratings Score
Pricing3    Greeting4
Honesty5    Time4
Questions5    Promises4
Financing5    Treated5
Overall Score 4.38

My experience at Fort Mill Hyundai was pleasant, both times. I first purchased a 2007 Santa Fe from Macklin and 6 months later returned to purchase my second used Sante Fe from him. He worked very hard, sometimes becoming obviously frustrated with his managers to give me the deal I needed. Of course, as expected, there were things that he could not offer per the managers but I was impressed with his efforts and sincere determination to please me. I have been pleased with the service and continued effort to maintain my satisfaction.
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November 23, 2009, 1:46 pm
 
Join Date: Nov 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
nate dogg is on a distinguished road

Default Go to www.dealerrater.com
5.005.005.005.005.00

** This review is not verified by nate dogg ***
Since this review is not verified it neither counts for or against the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
Low

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?
Mitch Lee

Review Ratings Score
Pricing5    Greeting5
Honesty5    Time5
Questions5    Promises5
Financing5    Treated5
Overall Score 5.00

This place is awesome! I don't know how anyone could have a problem with this fantastic store and thei staff!!!!!
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August 27, 2009, 5:51 pm
paaabr
Car Dealer Check Member
 
Join Date: Aug 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
paaabr

Default Terrible Service
0.500.500.500.500.50

Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
No

Name of Your Salesperson?
Carlos

Review Ratings Score
Pricing1    Greeting3
Honesty0    Time0
Questions0    Promises0
Financing0    Treated0
Overall Score 0.50

This is the worst dealership I have ever encountered. They will lie to your face once the contract is signed and say what they had promised was never said! We bought a used car from them, several days later we received a phone call that said some of the paper work needed to be re-signed. We went back in to re-sign and were told that everything from the original deal would be honored, however when they submitted the paperwork to the bank, they failed to include the additional warranty. By the time we found out, the info had already gone to the bank and it was "too late" for them to fix their error...their solution, purchase the warranty later at a much higher rate and cost to us. We even had copies of the original paperwork that showed the warranty info and they still won't honor it. I would never recommend this dealership to anyone!!!
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May 27, 2009, 8:15 pm
dmw
Car Dealer Check Member
 
Join Date: May 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
dmw

Default Hands down the best service department yet
5.005.005.005.005.00

Why was your vehicle being serviced?
Maintenance

Were you given an accurate wait time?
Yes

Would You Recommend this Dealership?
Yes

Year of your vehicle
2007 santa fe

Make of your vehicle
hyundai

Name of Your Service Technician?
donnie weimer

Review Ratings Score
Problem Fixed5    Greeting5
Honesty5    Time5
Questions5    Promises5
Treated5   
Overall Score 5.00

The best service experience i have ever had at a dealership level nice lounge,free snacks,smiling employees and great prices.I am even bring my toyota for them to service.
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April 13, 2009, 5:10 pm
dimoesuper
Car Dealer Check Member
 
Join Date: Apr 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
dimoesuper

Default disk
0.000.000.000.000.00

Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Internet

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?
Saun Trueman

Review Ratings Score
Pricing0    Greeting0
Honesty0    Time0
Questions0    Promises0
Financing0    Treated0
Overall Score 0.00

LIES,LIES,LIES
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April 7, 2009, 1:30 pm
je1049
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Join Date: Apr 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
je1049

Default RUDE AND BAD SERVICE
0.140.140.140.140.14

** This review is not verified by je1049 ***
Since this review is not verified it neither counts for or against the dealership and does not count in overall scores.
Why was your vehicle being serviced?
Repair

Were you given an accurate wait time?
None Given

Would You Recommend this Dealership?
No

Year of your vehicle
2004

Make of your vehicle
SONATA

Name of Your Service Technician?
BRUCE EDWARDS

Review Ratings Score
Problem Fixed1    Greeting0
Honesty0    Time0
Questions0    Promises0
Treated0   
Overall Score 0.14

I took my car to Carolina Hyundai of Fort Mill for service. The work was very poor. They first used a defective part and then tried to charge me. Went to CEO for assistance to get the work done. The service manager does not know the first thing about customer service. The service manager used profanity toward a customer. The general manager did not apologize for the way the service manager acted. Acted just as bad as the service manager. No consumer should purchase a car or obtain service from this dealership.
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May 28, 2008, 3:47 pm
tcox
Car Dealer Check Member
 
Join Date: May 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
tcox

Default very bad customer service
1.251.251.251.251.25

Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
No

Name of Your Salesperson?
cliff---

Review Ratings Score
Treated0    Financing1
Promises0    Questions2
Time0    Honesty0
Greeting4    Pricing3
Overall Score 1.25

you better take a tape recorder w/ you...the sales manager is nice to you up until you sign the contract. Then he will deny anything and everything he had promised you....
the worse experience I have ever had at car lot....
you must look at other lots before you deal w/ these guys....
VERY,VERY BAD CUSTOMER SERVICE....
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