Jersey City Ford Lincoln Mercury in Jersey City NJ
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** This review is not verified by consumer2009 ***
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Pressure from salesperson to "Buy Now"
Normal
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
No
Name of Your Salesperson?
Review Ratings Score
Pricing
0
Greeting
0
Honesty
0
Time
0
Questions
0
Promises
0
Financing
0
Treated
0
Overall Score
0.00
FINANCE DEPARTMENT MADE AN ERROR ON THE CONTRACT. THREATENED ME TO RETURN THE VEHICLE ASAP JUST DAYS AFTER CONTRACT WAS SIGNED. WHEN I WENT TO FOLLOW THEIR ORDERS AND RETURN THE VEHICLE, THE MANAGER WANTED ME TO RE-SIGN THE CONTRACT WHICH WOULD COST ME OVER $1000 TO HELP OUT THEIR MISTAKE, AND IN RETURN WANTED TO GIVE ME $60 WORTH OF FREE OIL CHANGES !!!!!!!!!!!!!
THIS PLACE HAS WORST BUSINESS ETHICS
DISGUSTED I EVER PURCHASED THROUGH HERE THIS TIME AROUND (AND I'M A SEASONED LINCOLN CUSTOMER)
GO TO LIBERTY LINCOLN IN CLIFTON NJ. HONEST STAFF, CLEAN SHOWROOM, CLEAN SERVICE AREA, AND YOU GET TREATED LIKE A HUMAN BEING, NOT AN ANIMAL.
I scheduled an appointment online for a specifice car to smooth the process but nothing went easy. My salesperson was so uneducated on the car he knew absolutly nothing about the car wait he said it was clean that was it. They tried to screw me out of my trade in. I got attitude when I didn't want to finace through them because I went through my own bank like my money wasn't good enough. They took an entire day to fax the paperwork to my bank total lack of initiative! then they gave the bank the wrong info twice and lied about it. It took 4 days for them to figure out they messed up then they tried to blame it on someone else. I wanted to back out after the 3rd day but couldn't (total b.s) now I have to wait at least 11 days to get my car all because they couldn't do their job. Go some where else they are not worth it!!!!
Everyone I encountered at Jersey Cit FLM was extremely unprofessional, sloppy, uneducated, not what i wanted. I was lied to numerous times. It took 7 days for anyone to listen to me and figure out what the problem was. They treated me as though my money was not good enough which is very far from the truth. It took me 11 days to get my car. Totally unexceptable. Avoid this place at all costs!!!
Post Thanked
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DO NOT GO TO JERSEY CITY FORD DEALER***This Review is not Verified by cardealerreview***
** This review is not verified by cardealerreview ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Why was your vehicle being serviced?
Repair
Were you given an accurate wait time?
None Given
Would You Recommend this Dealership?
No
Year of your vehicle
2000
Make of your vehicle
Ford Explorer
Name of Your Service Technician?
Review Ratings Score
Problem Fixed
0
Greeting
1
Honesty
0
Time
0
Questions
0
Promises
0
Treated
1
Overall Score
0.29
The reviewer has not entered a review text
Post Thanked
0
times Post Booed
0
times
August 21, 2009, 10:40 am
cardealerreview
Car Dealer Check Member
Join Date: Aug 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
Update on DO NOT GO TO JERSEY CITY FORD DEALER
wasted 2 Fridays off work for me. charged me $500 to 'fix my air conditioning'. lasted for 2 days then wasnt working again. they told me the 2nd time another part was broken and that it sometimes happens when 'a new part is introduced to the system, another part breaks'. WHAT?!? anyway - 2nd time around would have cost me ANOTHER $2500, thankfully i took it somewhere else. the new technician said theres no way the first time around the problem wasnt evident. i think they knew all along what they were doign and completely ripped me off. At least it was only $500, not $3K. was never offerered a loaner or anything. literally just sat there for 2 full fridays waiting for them.
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