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Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
No
Would you recommend this dealership?
No
Name of Your Salesperson?
Anthony and Phil Leone
Review Ratings Score
Pricing
0
Greeting
0
Honesty
0
Time
0
Questions
1
Promises
0
Financing
0
Treated
0
Overall Score
0.13
This is the worst dealership ever. They tried to see me a Toyota Camry for 4000 over MSRP. 1500 for bogus mark fee and 900 appearance package and 395 for doc prep fee (I was paying cash). They refused to discount the car which was a demo car with 5000 miles on the car so I left. I contact the internet department a few days later and after speaking with Phil Leone he promised they had 3 exact cars I was looking for. When I arrive Phil was no where around and would not come out. The sales manager came up and tried to show me the same used car with 5000 miles and a car with less options. 30 seconds later the original salesman came up and I was pissed. I got in my car and drove away. Don't buy from these crooks. I brought from another Toyota dealership that had the same options for 6000 less.
Post Thanked
0
times Post Booed
0
times
do your research***This Review is not Verified by munkymuffin***
** This review is not verified by munkymuffin ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
Normal
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
No
Name of Your Salesperson?
Randy Ferrese
Review Ratings Score
Pricing
1
Greeting
4
Honesty
2
Time
0
Questions
0
Promises
0
Financing
0
Treated
0
Overall Score
0.88
the sales man was fine, the problem came when they sent the "deal maker" guy to the table. the buying process here is wierd for lack of better words. it's so time consuming and draining. by the time you see the third person, you are so drained and exhausted that you are ready to take almost any deal just to get out of there. Even then, you will need to see at least 2 other people. if they ask you for your driver's license, DON'T give it to them!! They will hold it so you can't leave. I was ready to walk away after being there for 3 hrs and getting nowhere but when I stood up, I realized that they had my drivers license and i couldn't go. Thats when the fees started coming off. They tried to add a $795 appearance fee (which is bs) they tried to add a $1500 market value fee (because the cars were desirable right now and because they only had a 14 day supply of cars rather than their normal 24 day supply, again, bs) and another fee of $395 that no one could tell me for what. so by the time they were ready to talk numbers, the sticker price on the car went up by over $2600! They treat you like a piece of s***. go somewhere else!!
Our experience with the first salesperson was fine. However, when it's time to make the deal they bring in a different person who is the only one that makes a deal with you. He did offer me a price that was below the invoice price after I showed him a similar internet price that I had. I was also receiving the cash for clunkers deal. However, after we finalized a price, they added on over $800 for deal prep (typical), but also added on $2500 because they said that the RAV 4 was a car that was extremely popular and that they always added this price to their popular cars. I accepted this, but upon thinking about it , I feel this is very deceptive. They just added back the "discount" they gave me at the end of the deal!
After an exhausting day of price haggling I cannot believe this dealership ADDED $3000 to the sticker price when writing up the agreement of sale. Being exhausted and thinking we had reached an agreement, I cannot believe my weariness lead me to miss the most obvious scam. I never looked at the sticker price; glass was dark, couldn't see it well but trusted the dealership . This salesman was so nice, ex serviceman al american guy...can't believe I even bought his new baby a gift. How do they sleep at night? I just discovered this tonight; am now 4 business days out...Will try to seek guidance on whether or not I have any recourse but please beware...buy elsewhere. Please learn from my experience.
Post Thanked
0
times Post Booed
0
times
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