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Dick Masheter Ford in Columbus OH

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Dick Masheter Ford

(614) 861-7150

1090 South Hamilton Road
Columbus, OH 43227

Overall Rating 3.273.273.273.273.27
Sales Rating 5.005.005.005.005.00
Service Rating 1.291.291.291.291.29

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May 11, 2009, 7:36 pm
wtg712
Car Dealer Check Member
 
Join Date: May 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
wtg712

Default OK, as long as you buy a Ford
1.291.291.291.291.29

Why was your vehicle being serviced?
Repair

Were you given an accurate wait time?
None Given

Would You Recommend this Dealership?
No

Year of your vehicle
2005

Make of your vehicle
Chevrolet

Name of Your Service Technician?

Review Ratings Score
Problem Fixed3    Greeting2
Honesty2    Time0
Questions2    Promises0
Treated0   
Overall Score 1.29

I decided to buy a used Chevrolet from Dick Masheter a couple of years ago because I had bought a Ford there a few years prior and had a pretty good experience. Big mistake. Everytime I've brought this car in for service, it's been a nightmare. Their main shop works on Fords only, if you have a non-Ford product you have to go to the "Quick Lane" to have your car worked on, and those guys don't have a clue. I think the guys making $8/hr. at the Wal-Mart Tire and Lube center are more mechanically inclined. In most cases, the problem either wasn't fixed or it was more screwed up than when I brought it in. If your going to buy something from here (which I wouldn't recommend), make sure it's a Ford product.
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July 15, 2007, 6:00 am
corrections7
Car Dealer Check Member
 
Join Date: Jul 2007
Reviews: 1
Review Comments: 0
Forum Posts: 0
corrections7

Default Excellent Dealership
5.005.005.005.005.00

Pressure from salesperson to "Buy Now"
Low

How did you first contact the dealership?
Internet

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?
John Lee

Review Ratings Score
Pricing5    Greeting5
Honesty5    Time5
Questions5    Promises5
Financing5    Treated5
Overall Score 5.00

Met with John Lee to purchase new Ranger. Told him what we could afford, and what we wanted in
a truck. He searched other dealers out of state
until he found us one. Sent driver to pick it up. Everything worked to our pleasure. Love the
truck. Outstanding people at dealership. Highly recommend. Good folks.
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