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November 5, 2008, 5:53 pm
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Join Date: Nov 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
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Horrible Service
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Why was your vehicle being serviced?
Maintenance
Were you given an accurate wait time?
No
Would You Recommend this Dealership?
No
Year of your vehicle
2008
Make of your vehicle
Sentra
Name of Your Service Technician?
n/a
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| Review Ratings Score |
| Problem Fixed | 4 |
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Greeting | 2 |
| Honesty | 2 |
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Time | 0 |
| Questions | 1 |
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Promises | 0 |
| Treated | 0 |
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| Overall Score | 1.29 |
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I went to this dealership several times to get the regular oil change or tire pressure adjustment. Except for the first visit, the waits for all the 3 visit since were extremely long. The one time before last, they totally forgot to perform the simple oil & lube and had my family waited some 3 hours that they offered to give me that service for free. This latest round, they pulled my car to the back 30 minutes after I arrived & put in the order. And once again, the rest of the time, the car just sat there in the back corner of the building out of the open view for over 2 hours that I had to walk up to the manager to ask WHEN will my car get done. He immediately responded that it was already in the shop and should take no longer than 15 minutes. Sure enough, my car then got driven in for service few minutes after I inquired for oil & lube and tires rotation. Within 10 minutes, it was ready. I swore then & there that I will NEVER bring my car back to this dealership (ANCIRA NISSAN) again nor will I purchase any vehicle from ANCIRA for their INCONSIDERATION of my time and their INDIFFERENCE to their customers! If a simple job do not get done promptly and manager is a liar, do they think I would bring my car in to get worked on at their place with a more complicated fix??? Save your time and take your car elsewhere but here! Sales was UNimpressive and Service simply was Horrible!
 Post Thanked 0 times  Post Booed 0 times
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Ancira Nissan
Buy from Jake Valdez! Great Overall Experience!!
