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Uftring Auto Group in East Peoria IL
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Uftring Auto Group
(309) 699-9380

600 N Main St
East Peoria, IL 61611
Overall Rating 2.752.752.752.752.75
Sales Rating 2.752.752.752.752.75
Service Rating No Ratings Yet

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 (Read Detailed Review) Report Review
July 5, 2009, 10:10 am
jthorson
Car Dealer Check Member
  
Join Date: Jul 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
jthorson
Default Lying Bastards
2.752.752.752.752.75
Pressure from salesperson to "Buy Now"
Low

How did you first contact the dealership?
Phone

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
No

Name of Your Salesperson?
Eric Masters

Review Ratings Score
Pricing3    Greeting4
Honesty0    Time4
Questions4    Promises0
Financing3    Treated4
Overall Score 2.75
Bought a Chrysler Aspen from the Chrysler store. We were told the owner was driving it and removed the rear seat DVD head phones and remote so his kids wouldn't damage them. So these items weren't in the vehicle. They couldn't find them the day we purchased the Aspen. The salesman, salesmanager and the their finance person all promised to send them to us. That was 4 Months ago!! They won't send them to us or return my calls!! I had to buy them from another dealer!! I would say Uftring auto group's cusomer satisfaction is the worst in the industry. I wouldn't buy a wheel barrow from them!!
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  Report Review
July 23, 2009, 3:43 pm
jthorson
Car Dealer Check Member
 
Join Date: Jul 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
jthorson
Default Update on Lying Bastards
Since this review was written, Uftring Auto Group has called and apologized for the slip up. They have reimbursed me for the cost of the head phones and remote for the DVD player for my Aspen. I am very happy with the way Uftring Auto Group handled this issue.
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