Darcars Chrysler of Silver Spring

Darcars Chrysler of Silver Spring Website
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Overall rating of
3.7
based on 2 reviews

2509 Prosperity Terrace
Silver Spring MD 20904
(301) 622-0010

ZIP:

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Car Dealer Check has found the following potential online information about Darcars Chrysler of Silver Spring:

DARCARS Chrysler Jeep Dodge of Silver Spring in Silver Spring, MD treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!



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2 of Darcars Chrysler of Silver Spring

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  1. R Tinker Review:
    June 7, 2012
    Review Score:
    Problem Fixed
    Greeting
    Honesty
    Time
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    Promises
    Treated
    • Vehicle serviced for Maintenance
    • Accurate estimated wait time Yes
    • Would You Recommend this Dealership Yes
    • Vehicle year 2011
    • Vehicle make Jeep Patriot
    • Service Technician Gary
    My Darcars Chrysler of Silver Spring review

    I wanted to share a story about our Jeep dealership, Darcars in Silver Spring, MD as a warning to those of you thinking about purchasing a Jeep there.

    My son needed a more reliable vehicle for college, so he used his college money to buy a 2011 Jeep Patriot Latitude 4×4. He thoroughly enjoys the vehicle, which is what made what happened even harder.

    Part of the purchase deal included 3 free oil changes from the dealership. When he was home on a break, he got one of those oil changes. About 3,000 miles later, when he had only 10,800 miles on the Jeep, the engine seized up. The dealership over 4 hours away at his college said “ENGINE LOST OIL FROM LOOSE OIL FILTER RESULTING IN LOWER END ENGINE DAMAGE”. According to that dealership, the last to do an oil change did not tighten the filter properly.

    I contacted Darcars, but because it went so far after the oil change, they say they are not responsible. A friend who oversaw thousands of Jeeps for the USPS said that distance does not matter – when it is not put on properly, the oil filter can come loose at any time.

    Darcars jilted us out of another ~$4,000 because they would not back their service work.

    Know before you visit the dealership.

    Write a response
  2. mmquinn Review:
    January 24, 2011
    Review Score:
    Pricing
    Greeting
    Honesty
    Time
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    Promises
    Financing
    Treated
    • Pressure from salesperson to "Buy Now" Low
    • How did you first contact the Dealership Internet
    • Did you purchase from the Dealership Yes
    • Would you Recommend this Dealership Yes
    • Name of Your Salesperson Mr. Delgado Jr.
    My Darcars Chrysler of Silver Spring review

    Following my weeklong (online) research for purchasing a new Jeep Patriot Sport, the two best price offers were received from Darcar dealerships; one in Waldorf and the other Silver Spring, Maryland. Although each of these two dealerships provided a similar price quote, I chose Silver Spring as their quote was good for 10 days, where Waldorf’s quote was only good for 24 hours.

    The entire experience with the Darcar Silver Spring dealership was among my most pleasant car purchasing transactions. My only personal interaction with the dealership consisted of finalizing the paperwork and taking possession of the vehicle, which also was a pleasant, non-surprising and non-eventful experience.

    I commend Darcars of Silver Spring for offering their customers a wide selection and extensive inventory of new Jeeps…and at a very competitive price. And to Mr. Delgado Jr., Ms. Chicas and Mr. Cole, I thank you for your responsiveness and professional demeanor exhibited throughout the entire process. :) :) :)

    Write a response

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