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My husband purchased a car from this dealership in February. He worked with salesman Nick and had spoken to him several times before making the purchase of the car. At the time my husband was driving a car whose lease was not up until November. Nick assured my husband that he would call the lease company and take care of the lease, so we could purchase the Kia. My husband decided to buy the Kia- he turned over the leased vehicle and the dealership said they would take care of it. At the end of April the lease company calls my husband to ask where his March payment is, he says the vehicle has been turned over to Kia and that they took care of the lease. After several phone calls we find out that Kia did not do what they were supposed to and now we are responsible for the rest of the payments on the leased vehicle and the new Kia. Plus the leased vehicle has been stored at a tow place and we had to pay $2600 to get the car back.
We have spoken to the Kia dealership several times. Nick (the salesperson) first told my husband that Kia was supposed to take care of the lease and storage fees. Now Nick won't talk to us, he says we have to speak to the sales manager. The manager claims that they were never supposed to take the car. When we asked why did they take it and transfer they license plates over, the manager has no answer. The manager proceeded to tell us that the lease company is trying to scam us. That we should not pay the remaining payments at let them take the car as a repossession. When we said that was ridiculous because it would ruin our credit, the manager blatantly lied saying that it won't count against our credit.
We are currently pursuing legal action but until then we are stuck with 2 car payments. Please do not consider purchasing a car at this dealership. I have read recent reviews on other sites that say this dealership has done the same thing to them.
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Evergreen KIA is a dealer in Chicago, IL. Evergreen KIA offers Kia. Please feel free to Rate and Review the Evergreen KIA Dealership so other Car Buyers can know what dealerships in the Chicago, IL area are great and which ones are just so-so. You can also use the Map below to locate other Chicago Car Dealerships quickly and easily!
Evergreen KIA
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