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Pressure from salesperson to "Buy Now"
Low
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
Yes
Name of Your Salesperson?
Mark
Review Ratings Score
Pricing
5
Greeting
5
Honesty
5
Time
5
Questions
5
Promises
5
Financing
5
Treated
5
Overall Score
5.00
This was the best car purchasing experience I have ever had. The Salesperson, Mark was very low pressure. The sales managers were extremely courteous, and I got the best price quote from anywhere. The total exprience was extremely pleasant and I would recommend this dealer to anyone looking for a great deal on a Volvo.
having a throttle linkage issue and Volvo extended the warranty onm this to 200K miles and/or 10 years. Brought it in and was told that I did have an issue, but that they had to first "clean" thePCV box/module and charge me $300. They said that this would fix the throttle issue and if not., they would clean and/or replace the throttle linkage. Independent Volvo mechanic and Crown Volvo of Greensboro verified that the issue was the throttle linkage.
I had bought a 2006 XC70 from Volvo of the Triad and boughta 2008 from Crown as Triad would not meet the deal. I have a 2001 and 2008 XC 70. All in all, I am a Volvo for Life Owner and Volvo of the Traid LOST me as a customer for LIFE!!!
Please take my advice and avoid Volvo of the Triad at all costs. My wife and I purchased a new 2008 Volvo C30 from them in October, and our sales person completely and totally lied to get our business. The details are as follows:
As part of the final negotiations for the purchase of the car, we requested that the 17” wheels and tires that came on the car be exchanged for the more attractive 18” Atreus wheels and higher performance 18” tires. The sales person agreed and repeatedly assured us that this wheel swap would absolutely be no problem.
After we took delivery, I kept in touch with him regularly for updates as to when the wheels and tires for the swap would arrive. He kept saying, “We just haven’t received another car with those wheels yet, but they should be here soon.” He finally gave me a date of November 10th, 2008, and said he everything approved with management. As it turns out this was all a complete lie. As it also turns out, he is no longer employed at Volvo of the Triad, how convenient.
The only reason I bought the car from Volvo of the triad was their willingness to exchange the wheels, I actually had a slightly better deal at another area dealership, however they would not swap the wheels, so I chose to purchase from Volvo of the Triad, what a mistake!
I have tried repeatedly to professionally resolve this matter with Volvo of the Triad, so far they have taken the position of “too bad, so sad”. They constantly remind me of what a great dealership they are, “number one in customer satisfaction” and all that, but for some reason I am far from satisfied.
Of course I feel like a complete idiot, as I trusted the salesperson and the relied on the integrity of the dealership (what was I thinking)! I had only a verbal agreement with the salesperson, and the only supporting testimony to my “claim” was that the business representative that prepared the financial paperwork was privy to some of the details of the agreement with the salesperson, the sales manager confirmed this with her, however it still does not change their position.
For the “icing on the cake”, the air conditioning stopped working two weeks after we took delivery, and the car went in for repairs which took about a week, the car was in the shop over the weekend. When we got the car back it had about 220 extra miles we cannot account for, and the “new car smell” we all like, has been replaced with the smell of cigarette smoke. Nice!
Sorry for the length of this post but in short…
AVOID, AVOID, AVOID, THIS VERY DISHONEST DEALERSHIP!!!!
Post Thanked
0
times Post Booed
0
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Volvo of Triad
Best Auto Purchasing Experience Ever
This was the best car purchasing experience I have ever had. The Salesperson, Mark was very low pressure. The sales managers were extremely courteous, and I got the best price quote from anywhere. The total exprience was extremely pleasant and I would recommend this dealer to anyone looking for a great deal on a Volvo.
Bad Service at Volvo of the Triad