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worst car buying experience of my life. we agreed on a price, then they went back on it and hoped we wouldnt notice when we signed the paperwork. then, they went back to fix it for 2 days to get even close to where we orginally agreed.
i did not end up with a car at the end of this 3 day fight
I actually had a pretty pleasant buying experience at Courtesy Nissan. My sales girl and the manager we worked with were very accommodating and extremely nice. They were very pleasant to work with. It's sad that I ended up ever having to deal with the rest of the staff. After purchasing my car, the problems started (NOT with my sales person...he was still great!). The finance department (headed by Steve Alzuraqi) was extremely unprofessional and belittling. I will NEVER purchase a car again from them due to the unprofessional behavior of Steve and his new staff. Apparently right after I bought my car, Steve replaced someone in the finance department as the Director of Finance. He told me that "things were taking a long time because he had to clean up someone else's mess and that I needed to be patient." I don't believe that their employee problems should be reflected in their customer service, nor should I know about them. I also witnessed him being extremely disrespectful and yelling at a client on the phone. I do not believe that this is "courteous." I could go on and on about the way that their whole finance department treated me (over several conversations), but it's not worth the time. Nissan will be hearing from me. In a nutshell, do not waste your time or money at this dealership.
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Courtesy Nissan is a dealer in Richardson, TX. Courtesy Nissan offers Nissan. Please feel free to Rate and Review the Courtesy Nissan Dealership so other Car Buyers can know what dealerships in the Richardson, TX area are great and which ones are just so-so. You can also use the Map below to locate other Richardson Car Dealerships quickly and easily!
Courtesy Nissan
Courtesy Nissan is NOT Courteous
Its All Good Until AFTER You Purchase Your Car