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Not only is the showroom a dump (it was raining in the showroom! onto the roof a new nissan z!), but the dealers here engage in conniving tactics to get their hands on your money. *They never signed the proposed purchase order bearing some of the lease terms we agreed to and promised that we would get our deposit back if we did not accept delivery of the car or the lease agreement (which they could not show us b/c it had to be "drawn up").*We never did see the car when it did come in, despite the fact that we arrived at the showroom at the request of our salesman hoping to review the lease agreement and take delivery of the car because neither the salesman NOR *a manager was present who could help us.*When we finally received a copy of the lease agreement it contained new terms that did not mirror the proposed transaction and drastically modified the lease terms we had agreed upon. *I requested a refund and have yet to hear back from a manager or the salesman!!
Don't give them the opportunity to take your hard-earned money!! *STAY AWAY!!!!!!!!
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***BEWARE******This Review is not Verified by RonaldMcFarland***
** This review is not verified by RonaldMcFarland ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Phone
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
No
Name of Your Salesperson?
Larry Valzquez
Review Ratings Score
Pricing
0
Greeting
0
Honesty
0
Time
0
Questions
0
Promises
0
Financing
0
Treated
0
Overall Score
0.00
Terrible and awful experience purchasing a used car from this dealer. The worst service I have ever received. I knew something was going wrong when they told me the truck would be ready in an hour and it took 3 with my 8 months pregnant wife with me. The general manager acts like he's the "Don" of sleezy car dealers and the rookie that sold me my truck never should have gotten my business. This is the punishment I deserve for using a bunch of sketchy strangers by trying to help out a young guy. Prior to this review I left a message with the general manager "Nick" and never received a call back. If you like to be appreciated as a customer, do not use Legend Nissan of Syosset.
** This review is not verified by babesss ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Internet
Did you purchase from the dealership?
No
Would you recommend this dealership?
No
Name of Your Salesperson?
FRED AND JOHN
Review Ratings Score
Pricing
4
Greeting
0
Honesty
0
Time
0
Questions
1
Promises
0
Financing
0
Treated
0
Overall Score
0.63
I went in for a lease, they talked me out of it stating that the Altima 2.5 coupe with the premium package would cost me about 500 a month
They talked me into a 2008 fully loaded 3.5 SE coupe, and then as I was putting a deposit down on the car lied to me and told me a 17 year old girl already had a deposit on it "we're so sorry" but if you want you can leave a deposit to and that way if it doesn't work the car is yours... then Tuesday rolls around the day I was supposed to get a phone call letting me know what happened, they never called so I called myself and found out "the car was sold" its presidents week they just realized they could get more money for it and decided to hold off to see if they did.. a 17 year old cannot legally put money down on a car
I was also promised that they would do their best find find me something comparable and they didn't.
They are crooks and liars
BEWARE
I was there for 4 hours being treated like garbage waiting around for a salesman to help me they bounced me around and then screwed me..
it was an absolute horror story do not go there!
Beware of this place. Horrific approach to customer relationships and service department is nothing more than a typical chop shop. Brought in a 2001 pathfinder for service (this car has cost most than it's book value in service), was willing to pay the premium at the dealership to ensure a quality job was done (big mistake). Was quoted 1.5-2 hours for simple job - brakes, oil change and tire rotation, ended up sitting and waiting for 5 hours. Was charged for four hours of labor and was told that "their most meticulous mechanic" had been working on the engine. Was told that they had taken the car on a test drive to ensure things were in working order, even though there is a one way entry/exit and never saw the car leave. (Finally) left the shop and realized that A/C was no longer working. Brought in vehicle next day, asked them to fix the A/C that their meticulous mechanic clearly screwed up. Service manager was one of the sloppiest, most ignorant people I have ever encountered in a customer service role, whose only reply to my problem was "I need to get paid". He assumed I was out for a freebie (i suppose this is typical for a con artist - they assume everyone is out to con them as well). Eventually went to manager of the dealership, who told me that the A/C was an "unrelated" issue and there was nothing they could no. Nice racket they have going here, sell you a car with chronic problems and then take advantage of you when servicing it.
Signed purchase agreement, and then they jerked me around for weeks, and finally backed out of deal saying they couldn't find the car...but could get me something similar for a different price!!! All the while, they had my deposit.
We has the SAME exact thing happen! They told us the car wasn't available and that the lease agreement disclosing the full terms of the agreement has to be drawn up. They never signed the receipt for our deposit which contained the general terms of the proposed deal but orally agreed that our "good faith" deposit was refundable if we did not accept delivery of the car or the lease agreement bearing the fully disclosed terms (i.e. money factor, residual value, overage penalties, warranty info.). When we finally got a copy of the lease agreement, the terms were radically different. Shockingly, the car would have a residual value of 64% and yet we would be paying for more than half of its value!! Needless to say, this was NOT the deal that had been proposed. If you respect the value of your hard-earned money, do not go to Legend Nissan and give away to these shisty, minute salesmen looking to make a fast buck at your expense. STAY AWAY!!!!
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