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Purchased an '09 Sentra. When I drove the car, the floor mats were in the trunk. When I went to pick it up, they were missing. I was assured by the sales rep that they would be in by Thursday (this was a Monday). No call Thursday - went in Friday and they still didn't have them. I was then told Tuesday or Wednesday latest. Called Tuesday and they still didn't have them and they had no idea when they would be in, so I asked for a temporary set of mats that I could have until the correct ones came in. When the sales guy said that they didn't have them, I told him to go to the store and buy a cheap set, which I would return once the right ones came in. He wouldn't do it so I called Nissan. They gave me another date and assured me that they would be in on that day. I will have to wait another week to see.
Nissan agreed that I was not treated well, but would not help further because they are an independently owned dealer
I bought a cheap set of 4 mats to hold me over until mine come in - These guys just lost any future business from me for $10.59 - I also made sure that I told other people that I know that are looking for cars that their customer service is not good.
You can go to any Nissan dealer to buy a car - don't go to these guys
I can not believe how many bad reports are on here for this dealership and I missed.. i feel like such an a**. It is so true what everyone is writting. My husband went to this place to buy a used Mercedes. They gave us this young salesman who claimed to be a wounded war veteran to close the deal.. we fell for it and figured this guy would not lie to us. we winded up buying the car and boy were we wrong! after spending $1000 in repairs and only receiving 1 key that we were promised that the other will be arriving shortly. after several phone call, people and promises they basically dont want to help us. I WOULD NEVER recommend this place.. i have a heart unlike these thieves
We had bought a car from them before and had no problems. Then we bought a brand new top of the line Buick Rendezvous. After only a few months of ownership, we had a problem with the emergency brake light coming on/off. We brought it in to them, and they told us that we must have been driving with the brake engaged "for days"and had worn out the pads and rotors. They wanted to charge us about $400 to replace them. We refused, telling them that it was under warranty and if the emergency brake was defective, and it ruined the brake pads then GM should fix them. There was no way the brake was fully engaged without us knowing it. They fixed the brake light, but we refused to let them fix the brakes. When we took the car to someone else to have the brakes looked at, they had no idea what we were talking about! The brakes were absolutely fine and did not need any work!! When we called County Line back they said it must have been a "misunderstanding". they totally tried to rip us off for $400 worth of repairs that were totally unnecessary.We refused to deal with them ever again.
Recently we went to trade in that same Rendezvous,and discovered that County Line had taken off the original factory aluminum wheels and replaced them with steel wheels. We never realized that aluminum was part of the original package, and didn't realize they had switched them on the lot. We lost $500 dollars on our trade because of the switch. They are just so dishonest!!!The Chevy dealer told us that County Line had a bad reputation with other dealers. STAY AWAY FROM THEM. THEY ARE TOTALLY UNETHICAL IN CONSUMER DEALINGS.
My wife and i went to county line nissan looking to purchase a used vehicle to replace my truck. We were looking for something more for a family cause my wife is pregnant. So we find a car we like we said MANY times they we were not interested in buying a car that day and they just kept hounding us with new prices and trying better deals, so they finally knocked off 4000 dollars off the vehicle, so we caved in (which we should have not) and put a deposit down on it. The next day my Brother in-law (who is also a car salesman) looked the car up and found that it was worth 10,000 dollars less then what they wanted to sell it to me for. So we went back to CL trying to get our deposit back (cause the day that we put the deposit down they said they LEGALLY can not keep our deposit)we talked to this arrogant moron bill and he kept trying to sell us a car instead of giving our deposit back, but he would not give it back. I highly recommend not doing business with these jackasses. THEY ARE CROOKS
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County Line Buick Nissan is a dealer in Middlebury, CT. County Line Buick Nissan offers Nissan. Please feel free to Rate and Review the County Line Buick Nissan Dealership so other Car Buyers can know what dealerships in the Middlebury, CT area are great and which ones are just so-so. You can also use the Map below to locate other Middlebury Car Dealerships quickly and easily!
County Line Buick Nissan
Not good people to deal with
Total Rip Off Place and Terrible Customer Service
STOLE OUR EXPENSIVE WHEELS-- REPLACED WITH STEEL
