Matt Castrucci Kia

Matt Castrucci Kia Website
Overall Rating:
Sales Rating:
Service Rating:
Overall rating of
3.7
based on 3 reviews

2829 Miamisburg Centerville Rd
Dayton OH 45459
(937)434-4723

ZIP:

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Car Dealer Check has found the following potential online information about Matt Castrucci Kia:

Call Today! (877) 321-5064
Service: (877) 321-5041
3013 Mall Park Dr Dayton, OH 45459 | Map / Hours

Welcome to Matt Castrucci Kia

Stop by and visit us today at Matt Castrucci Kia, serving the Dayton,OH area. We are your local Kia new and used car, truck and SUV dealership. We take pride in the vehicles we sell and strive to succeed in great customer experience and satisfaction.



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3 Reviews of Matt Castrucci Kia

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  1. Digitally Signed Trusted ReviewKaitlyn Gehring Trusted Review:
    April 22, 2013
    Review Score:
    Problem Fixed
    Greeting
    Honesty
    Time
    Questions
    Promises
    Treated
    • Vehicle serviced for Maintenance
    • Accurate estimated wait time None Given
    • Would You Recommend this Dealership No
    • Vehicle year 2012
    • Vehicle make Nissan
    • Service Technician No Clue
    My Matt Castrucci Kia review

    To start of, we will never get our car serviced here again, even though it means loosing the powertrain warranty. There is absolutely no excuse for terrible customer service and lazy employees that take over 40 minutes to do an oil change.

    Today my husband and I came in for an oil change. My husband scheduled the oil change on the 15th of April.. It was set for 6 PM on 22 April. Granted, we did arrive early 5:20 PM, but we didn’t get to drive out of the Service area until 6:40 PM. That seems to be an excessive amount of waiting for something that takes 10-15 minutes for someone with sub-par skills. Dont you think?

    At 6:30, after over an hour of waiting, my husband got fed up with waiting and walked into the shop to ask when our car would be finished. The hood our the car was still up and being worked on, however the ‘guys’ were just standing around the car bull shitting. This is unacceptable! After my husband asked, they got the car out within 10 minutes Why did it take my husband coming in to babysit the employees to get the car out of the service area and ready for us to leave? I wish I could give you names, but the service summary didn’t even have the technicians name on it. So I automatically surmise that it was just another person trying to get their work done half-assed without giving it the attention to detail it should have received. I would assume off the lack of professionalism that the oil change was not even done correctly.

    I am upset that the service was so terrible and time consuming. This was pathetic. Why did we have to experience this?

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  2. Benny Review:
    February 27, 2013
    Review Score:
    Pricing
    Greeting
    Honesty
    Time
    Questions
    Promises
    Financing
    Treated
    • Pressure from salesperson to "Buy Now" Low
    • How did you first contact the Dealership Walk-In
    • Did you purchase from the Dealership Yes
    • Would you Recommend this Dealership Yes
    • Name of Your Salesperson Josh
    My Matt Castrucci Kia review

    Thanks for working with us. Very sweet and explained things well.

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  3. Maribell Review:
    October 9, 2011
    Review Score:
    Pricing
    Greeting
    Honesty
    Time
    Questions
    Promises
    Financing
    Treated
    • Pressure from salesperson to "Buy Now" Normal
    • How did you first contact the Dealership Walk-In
    • Did you purchase from the Dealership No
    • Would you Recommend this Dealership No
    • Name of Your Salesperson Four salespeople
    My Matt Castrucci Kia review

    Excellent service! Professional, well informed, patient, and really took his time to discuss and review all of my options. I highly recommend Matt Castrucci! Sinse my purchase I had to go back two times with minor problems. They immediately took care of me. I greatly appreciated their sincere efforts to take care of me. They quickly resolved issue.

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