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Brown-Daub Chrysler Jeep in Easton PA

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Brown-Daub Chrysler Jeep

(610) 253-3521

3903 Hecktown Rd
Easton, PA 18045

Overall Rating 3.043.043.043.043.04
Sales Rating 2.692.692.692.692.69
Service Rating 3.863.863.863.863.86

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September 23, 2008, 1:07 am
eastonwrestles042
Car Dealer Check Member
 
Join Date: Sep 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
eastonwrestles042

Default Scam
0.380.380.380.380.38

Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Internet

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?
Joey

Review Ratings Score
Pricing0    Greeting2
Honesty0    Time1
Questions0    Promises0
Financing0    Treated0
Overall Score 0.38

Becareful, internet pricing on used cars is different from in store pricing. Dave the manager is very rude and needs anger management classes. Not for the customer but for dealing with an employee. He exploded on a salesman in front of myself and wife. It put us in an uncomfortable spot.
Mark the other manage was helpful. I would not buy a car here without doing your homework. This used to be a family dealership with a good reputation. Seems like a lot of the people I bought from have left.
The facility is nice and clean. Salesperson was helpful but a bit pushy at times. Selection wasn't as good as neighboring dealers.
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May 21, 2008, 11:28 pm
poppop2john
Car Dealer Check Member
 
Join Date: May 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
poppop2john

Default Fixed my problem, staff never smiles though!
3.863.863.863.863.86

Why was your vehicle being serviced?
Maintenance

Were you given an accurate wait time?
Yes

Would You Recommend this Dealership?
Yes

Year of your vehicle
2007

Make of your vehicle
jeep

Name of Your Service Technician?
unknown

Review Ratings Score
Problem Fixed5    Greeting1
Honesty5    Time2
Questions4    Promises5
Treated5   
Overall Score 3.86

I would send family and friends, they do good work. Hourly rate is very high though, so hopfully they get it right the first time. The only thing that bothers me is the service manager is not a real "people person". Short on the phone and seems to be abrasive with his staff. My advisor seems to be "beaten down" and none of the employees ever smile, am I missing something? So in short, they do the job, but they need to enjoy their job more and smile !
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April 25, 2008, 10:55 pm
roverguy18042
Car Dealer Check Member
 
Join Date: Apr 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
roverguy18042

Default Customer for over 30 years.
5.005.005.005.005.00

Pressure from salesperson to "Buy Now"
Low

How did you first contact the dealership?
Internet

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?
Sean

Review Ratings Score
Pricing5    Greeting5
Honesty5    Time5
Questions5    Promises5
Financing5    Treated5
Overall Score 5.00

I've been shopping for a Jeep for 3 months. I've had a few credit issues from a divorce, which really kept me from buying. I was embarrassed. I saw a commercial on TV that they "treat everyone with respect" and try to "help the customer buy a car". I thought it was another empty car dealership promise. I applied online and was contacted within a few hours. I figured if my credit was that bad, I didn't have to face anyone or feel ashamed. He kept it simple and showed me my options. A few dealerships told me what I could buy. I did have a low credit score, but he showed me it wasn't all that bad. I had a good experience overall. I did have to return because I only got one car key but he had another one cut for me no problem. No hassle, no pressure. I'd send my pastor to buy a car there!
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