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I had a perfect buying experience with Middletown Honda. Everything went perfectly from when I put the request over the internet to when I drove my new Honda off the lot. They were very considerate and helped me at every turn. They showed me everything I never knew about Honda's and gave me an incredible deal on the car I wanted. And I am so glad I bought it. I would highly recommend them as a dealership to all my friends. My best friend told me to go there and she was totally right. She's never had a problem with the service department or anything there, and she has almost 150K miles on her Honda... Thank you Middletown Honda, I'll be back for my next car.
2005 Civic Hybrid requires 0W20 synthetic oil. Middletown Honda adds a rip-off oil additive at my expense with my first oil change without my permission. I had the dealer replace the oil without the additive. My relationship went down hill from that point. Worst experience with a service shop in my life. Honda makes great cars. Middletown Honda should not be allowed to sell Honda vehicles.
At 133,000 miles Middletown Honda stated that I needed a new motor! I went to another Honda dealer and a private shop for more opinions. I did not need a motor! I now have have 196,000 miles on this vehicle and the only problem with the motor is that every 4,000 miles or so I have to add a quart of oil. No noise and no smoke from the engine.
AT 130,000 miles the engine was sputtering. Middletown Honda replaced the hybrid battery pack under warranty. I discovered, however, that the sputtering, was caused by a low engine oil cut-out switch. Keep the oil full-no sputtering. Honda took a bath on the batteries that were not needed. Approximately $5,000 at the time.
If you are going to buy a Honda I would highly recommend Honda of Sussex or Morehead Honda. I have had many dealings with Morehead for service when it sold and serviced Volvos. Morehead never caused me to feel as if I was simply being taken by, in my opinion, a gang of incompetents and thieves known as the service department.
My 2005 Honda Civic Hybrid is a great car. I will probably buy a new Honda within a year or so. I would never, however, return to Middletown Honda.
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Honda-Middletown Honda is a dealer in Middletown, NY. Honda-Middletown Honda offers Honda and Toyota. Please feel free to Rate and Review the Honda-Middletown Honda Dealership so other Car Buyers can know what dealerships in the Middletown, NY area are great and which ones are just so-so. You can also use the Map below to locate other Middletown Car Dealerships quickly and easily!
Honda-Middletown Honda
Outstanding Experience
Worthless and Harmfull Oil Additives