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** This review is not verified by Christa Greene ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Why was your vehicle being serviced?
Repair
Were you given an accurate wait time?
No
Would You Recommend this Dealership?
No
Year of your vehicle
2002
Make of your vehicle
Name of Your Service Technician?
Micheal M.
Review Ratings Score
Problem Fixed
0
Greeting
0
Honesty
0
Time
0
Questions
0
Promises
0
Treated
0
Overall Score
0.00
Mrs. Layla Bean was especially rude, and caused additional problems for me. Mrs. Bean was not honest about any of the issues concerning with my car. I felt as though I was harrassed, and she continued to try to charge an additional service fee anytime I needed my car serviced. However, nothing has yet to be resolved with my car. The most recent issue occured today when Mrs. Bean told me it would take five hours to get my car fixed. The situation turned out that it only took ten minutes, and as usual nothing was fixed. I was asked again to pay for something that was not even properly looked at or much less fixed. Please keep in mind I also live two hours away. Mrs. Bean is RUDE, INCONSIDERATE, UNPROFESSIONAL, AND IGNORANT! Mrs. Layla Bean is a terrible person to represent Clayton Volvo and she takes actions of a person who lacks character and integrity.
Post Thanked
0
times Post Booed
0
times
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Clayton Volvo is a dealer in Knoxville, TN. Clayton Volvo offers Volvo. Please feel free to Rate and Review the Clayton Volvo Dealership so other Car Buyers can know what dealerships in the Knoxville, TN area are great and which ones are just so-so. You can also use the Map below to locate other Knoxville Car Dealerships quickly and easily!
Clayton Volvo
FRUSTRATED
, and caused additional problems for me. Mrs. Bean was not honest about any of the issues concerning with my car. I felt as though I was harrassed, and she continued to try to charge an additional service fee anytime I needed my car serviced. However, nothing has yet to be resolved with my car. The most recent issue occured today when Mrs. Bean told me it would take five hours to get my car fixed. The situation turned out that it only took ten minutes, and as usual nothing was fixed. I was asked again to pay for something that was not even properly looked at or much less fixed. Please keep in mind I also live two hours away.
Mrs. Bean is RUDE, INCONSIDERATE, UNPROFESSIONAL, AND IGNORANT! Mrs. Layla Bean is a terrible person to represent Clayton Volvo and she takes actions of a person who lacks character and integrity.
