If you plan on shopping at Clay Cooley Isuzu in Dallas TX be
sure to read the reviews. If you have already shopped at Clay Cooley Isuzu
please take a moment and write a car dealer review and let others know what to expect,
Good or Bad.
I walked into this dealership looking for a SUV.
The sales rep that attended me was a man named BERNARD.This man had us there unitl 10:30 pm after taking all our info /shook our hands and said CONGRATULATIONS the vehicle is yours .This man had the nerve to ask the manager for money and then prompted to ask us if we had enough gas to get him home. :? He takes off in my car the one to be traded in and leaves,We leave in the SO CALLED BOUGHT SUV only to be called the next morning to bring the vehicle back because we were not approved ok of course I was mad threw a fit but what made it worse was when this man(GRIFF) ? who said there was no one above him jumped in my buisness an said that with my attitude they were not going to do anything for me and so I said I would like the money I put in gasoline in the SUV refunded ,He implied they didnt have to .Well I proceeded to just ask fr the keys to MY CAR and get out of that place went outside to vent and my husband went to grab our car from the back ,AGAIN only to find CIGARETT boxes ,butts,and coffee cup,napkins in my vehicle which is a non-smoking vehicle and was detailed before we took it in.Called the same man (griff) out to have a look and he questioned us on how we knew it was him :x (GO FiGUre)he took it around to the back just to empty the trash and brought it back around just as we started loading our things back in (GUESS WHAT? )our brand new spare and jack is gone BArnard didnt even have the decency to put the cover back down.So my outraged husband went to let GRIFF know what was wrong and again questioned my husband on how did we know which spare was ours did it have our name on it .
we are there again trying to find out where my tire and jack went no luck all they could say is if I wanted another kind of vehicle when I told them I just wanted to take my car and go home.When going home I felt my seat then to discover ciggarette burns on both of my seats.One thing after another.
Well your so called Manager Griff told me that CLAY COOLEYS moto is we treat you the way you treat us you give us a (his words)SHIT ATTITUDE we treat you like this and that it was my SHITTY CREDIT and I could take it elsewhere.I am the customer trying to bring my money to your sales rep to make commision so why I would make a big deal It is the principal that this stanger vandalized my vehicle and depreciated the value even more they have not contacted me about replacing my tire /jack and fixing my seats so if I was to have a blow out on the HWY they dont give a crap.You guys will have alot of bad reviews on this buisness . Another thing Please if your going to do commercials al least do it at the location were the Sales dont look and talk like they are from the streets.
I might not affect your buisness but I will let all that I can not to go to CLay COOLEy .Mr BIlls by far is my recomendation.
Post Thanked
0
times Post Booed
0
times
Other Useful Searches for Dallas TX
Clay Cooley Isuzu is a dealer in Dallas, TX. Clay Cooley Isuzu offers Isuzu. Please feel free to Rate and Review the Clay Cooley Isuzu Dealership so other Car Buyers can know what dealerships in the Dallas, TX area are great and which ones are just so-so. You can also use the Map below to locate other Dallas Car Dealerships quickly and easily!
Clay Cooley Isuzu
RUN!!!!
