If you plan on shopping at Ron Tonkin Honda in Portland OR be
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In short: these people are well packaged, very smooth liars. The pretense of "a family run, ethical car dealership" could not be farther from the truth. Getting the parts I paid for on the vehicle was absolutely madness. The car was advertised as another vehicle altogether and from the $4,000 in repairs during my first 32 days of ownership....108 point vehicle inspection? Not possible. After 32 days of service, the oil is low and the tires were uneven. They didn't even check. Then, when they were to put me into another car-they added on to the deal, refused to acknowledge the $3,000 just paid for the down, and told me I was upside down on a car that was "WAY below BLUE BOOK....a STEAL!" 32 days prior. Upside down on my loan?
Handed the Service Department the Key to my rental and after the madness in Sales to get a DECENT RUNNING vehicle, the Enterprise Rental car (supposedly paid for by Ron Tonkin and charged top my Credit Card) was mysteriously DAMAGED. What is the game? Mess with someone enough that they never come back, ever? No such luck. That is what Attorneys are for-Bad Business Practice-Ron Tonkin Honda Gresham-Lemons and Smiles/
I'm writing this minutes after getting off the phone with their GM Pat. I had reserved a Base model Honda Fit a month ago w/ no options. We agreed on a price, in writing via email. I gave them a $500 deposit and they even sent me a VIN # of the vehicle.
Literally an hour before I'm about to pick my wife up from work and get our new car, I get a call from our sales person, Mark telling me that there was a mix up in the service area and they added some optional accessories to the car, some of which can't be removed! Not only that, but it's $600 worth of crap that we don't want, never asked for and were told when we reserved the car, we weren't getting! They even offered to remove the mats and trunk tray bringing it down to $400 over what I'd agreed to pay.
When I talked to the manager about it, he agreed that it was a mix up on their end, but that we'd still have to pay for it, or wait another month for the next shipment. He stated that they were popular cars and most people want options with them. They'll probably sell my car to some sucker in the next week.
The thing that kills me, is they had a satisfied, guaranteed sale (with a first time car buyer no less) 99% of the way complete and they're willing to let it go.
And over $400 RETAIL!
I may have been a special case, and this may have been a rare screw up on their part. This was an opportunity for them to show that they'll take care of their customers if things get weird (as they can easily get weird, when buying a car) - and decided not to.
Anyway, I'm doing the only thing I have the power to do as a consumer. Write this review of them and post it on as many public forums and tell as many people as I possibly can.
If you live in Oregon, please don't go to a Ron Tonkin Dealership. Buy elsewhere.
I had a horrible, horrible experience
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Ron Tonkin Honda is a dealer in Portland, OR. Ron Tonkin Honda offers Honda. Please feel free to Rate and Review the Ron Tonkin Honda Dealership so other Car Buyers can know what dealerships in the Portland, OR area are great and which ones are just so-so. You can also use the Map below to locate other Portland Car Dealerships quickly and easily!
Ron Tonkin Honda
WOW-So nice and SO DIRTY!
madness. The car was advertised as another vehicle altogether and from the $4,000 in repairs during my first 32 days of ownership....108 point vehicle inspection? Not possible. After 32 days of service, the oil is low and the tires were 
uneven. They didn't even check. 
Then, when they were to put me into another car-they added on to the deal, refused to acknowledge the $3,000 just paid for the down, and told me I was upside down on a car that was "WAY below BLUE BOOK....a STEAL!" 32 days prior. Upside down on my loan? 
Mess with someone enough that they never come back, ever? No such luck. That is what Attorneys are for-Bad Business Practice-Ron Tonkin Honda Gresham-Lemons and Smiles/
Last minute options markup - through online sales