Our Sales Staff is eager to share its Honda knowledge and enthusiasm with you. We encourage you to browse our online inventory, stop by our dealership to drive and investigate our special offers. Our Goal is to do what it takes to earn and keep your business!! You can also request more information about a vehicle using our online form or by calling any Salesperson or Sales Manager or Myself at 706-563-3510.
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Trey
My Carl Gregory Honda reviewCarl Gregory Honda in Culumbus, GA-They took all my money and were more than happy to do that, but when it comes to customer service AFTER the purchase, don’t count on it. Salesman was Trey and manager of the dealership is Chase. Trey never called me with updates on my car they sent to the factory to add leather I paid an extra $1300.00 for. I had to call about 7x to find out when I would receive my brand new car since nobody would tell me what was going on. Trey left me on hold one time for 20 minutes where I can hear everyone in the background, but actually LEFT WORK and left me on the line until I hung up to speak with a manager which was Chase. Chase was awful as well. Never followed through with what he said he would. They DROVE my car around and put 466 miles on it when it only had 11 at the time of purchase and did not tell me they would be using my miles.. Then never got my car to me after 4 promised times and did not even clean it up for me, so it looked like crap with dirt all over it. Finally got my car after missing my MRI I told them I had to have it for, which they didn’t care, and I wanted my wash, wax and detail in writing from them. They promised me they would at least give me a full tank of gas after driving my car. Finally delivered my car at 7:45pm with an empty tank of gas and no voucher for the detailing. Called them again after being so patient and nice about everything and got Chase on the phone and told him what happened. He said I am “so sorry” and he will mail me out a $75 gas card and the voucher for the detailing and I would have it by that weekend. the wknd went by, I had nothing. Called them the next week to follow up. Spoke with Chase and he said “Sorry I am busy, so I forgot, but I will do it today”. Unacceptabe. I gave him another chance, the next two days still didn’t have it. Called again and I was given the same excuse. I said he has to get it to me no later than Friday of this week, Chase said not a problem. I didn’t get it.. I called Chase again to find out WHAT IS GOING ON. He told me, I am just very busy, so let me get your address (for the 3rd time) and I will get it out if it has not gone. He is the mngr so he should be on top of this porivding customer service, after bribing me with an extra $25 in gas for a 10/10 review.. Funny. He told me he couldn’t see if the card and voucher went out because then he would have to trouble himself and go through all the mail. At this point I had it. I told him that he better look through all the mail while I was waiting on the phone because it has been 3wks and I still have nothing they promised me, just 25k taken out of my wallet. Chase then had the nerve to tell me he wasn’t doing that and hung up on me. I then had to call the corporate office and tell them my god awful expereince and it was taken care of within 5 minutes and overnighted to me. I hope that Chase and Trey are reprimanded for their awful service and I will never be using that Honda dealership again. I really wish I could write about my whole experience, but there isn’t enough characters to do so! They’re lucky.
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
George
My Carl Gregory Honda reviewam not suprised to see terrible reviews on here for Carl Gregory Honda in Columbus, GA. My husband and I recently purchased a 2012 Honda Pilot Touring and a 2012 Honda Civic EX from them. We had a terrible experience with the taxes on the Pilot that they agreed to pay half of (according to our shady salesman, G2). When my husband went to register the vehicle he found out that there were no taxes financed in the loan and none paid when we purchased the vehicle. Needless to say we were very upset that what we agreed on had not been properly put in writing, nor did the finance manager advise us that we would be responsible for payinf all of the taxes. I promptly filed a complaint with the BBB against Carl Gregory Honda and their response was that we signed a document stating that we were responsible for paying the taxes. If the finance manager would have done his job and explained to us what we were signing, we could have avoided this whole situation. They denied paying us half of the taxes as agreed per our salesman so we remain out of pocket $1000 (taxes were $2000). We obviously have great credit to buy 2 new cars at once and brought our business to them. We regret doing business with them and do not recommend anyone else be taken advantage of like we were. Please do not believe the salesman’s word and basically bring a lawyer with you when signing the papers so your interest are protected. My husband is active duty military and I can’t believe they would take advantage of someone who protects the freedoms they have to even do business. Please send your business else where! All they care about is taking your money which doesn’t sit well with me.
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Vehicle serviced for
Repair
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Accurate estimated wait time
No
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Would You Recommend this Dealership
No
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Vehicle year
2008
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Vehicle make
Accord
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Service Technician
"BS"
My Carl Gregory Honda reviewhorrible. 2008 honda accord 4c. BRAKES, LEATHER, AND OIL CONSUMPTION. 20k miles brakes are terriable not under warrenty “must be user abuse.” two years later recalls and class actions suits. leather is falling apart everywhere. 40k miles and there is no oil in the car. “whoever changed the oil last must have not put oil back in it.” Fast forward 18 months and several trip to the “service” department my car still burns oil but it is only 1qt per 1000 miles so that is considered “normal” and that I should have checking the oil more frequently! Horriable….I wish I could rate them with negative stars!
Used car manager was hateful and sarcastic at CG Honda. Even when we did not reach an agreement, he still wanted to argue and maybe fight. What a special person…
We will never go back there again. We made a purchase later that day from Jay Auto mall! Very happy!
Do it in the dirt! Without a bathroom and a cheap trailer as an office, this must be their motto!
The used car lot is gravel and dirt and the office is a cheap trailer. If they want to charge a premium for their used cars and offer the customer as little as they can for a trade-in, the least they could do is make a nice building to conduct the rip off that is called a deal and to provide a nice environment for the abuse.