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** This review is not verified by vasser123 ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
Low
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
Yes
Name of Your Salesperson?
David Eisin/Cory Owens
Review Ratings Score
Pricing
3
Greeting
3
Honesty
3
Time
3
Questions
3
Promises
3
Financing
3
Treated
3
Overall Score
3.00
I've Purchased many cars in the past, but I've never had this great of service. And they have great popcorn!
-Earnestine Vasser
Post Thanked
0
times Post Booed
0
times
Excellent Service!***This Review is not Verified by mario.monge***
** This review is not verified by mario.monge ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
Low
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
Yes
Name of Your Salesperson?
Ed Speck
Review Ratings Score
Pricing
5
Greeting
5
Honesty
5
Time
5
Questions
5
Promises
5
Financing
5
Treated
5
Overall Score
5.00
Friendly, helpful, knowledgeable and professional staff. Very comfortable experience at Castle!
We bought a car on NYE from Patrick. He was super nice, honest and was not pushy. He is the only good part about them. We traded in a car for a different one, signed the papers and left. The bank started calling about 2 weeks later once we missed the car payment. We explained the car was traded in and Castle was supposed to pay off the loan within 10 days. Fast forward 8 weeks and the loan IS STILL NOT PAID OFF!!! I cant even count how many calls I have made, how many times they said they will overnight the check, ect. The fact is we now have late payments on our credit report and all they do is lie and lie and lie. It should not take 8 weeks and over 20 calls to do this. BEWARE and protect yourself
well, after reading the reviews online . i thought twice about going in, but after talking to the sales manger corey owens, he just gave me a great vibe about the store so i thought well whats the worst could happen. corey told me to ask for him and would help him self well i thought that was just to get me in considering he was the sales manger, to my surprise he was the one that helped me throuht the whole purchase i bought a 2006 g6 with 12k miles the whole staff was very frendily and althoght i had to wait what seemed like forever to get through the fiance portion of the process i really had a great car buying experince( if their such a thing) in short i really would recommend them to anyone o one thing they wont move on the price to much but to their credit they was the lowest price car online comparing apples to apples
sincerly a happy customer
Jance Davis
Cary IL
Post Thanked
0
times Post Booed
0
times
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Castle Buick-Pontiac-GMC is a dealer in North Riverside, IL. Castle Buick-Pontiac-GMC offers GMC and Pontiac. Please feel free to Rate and Review the Castle Buick-Pontiac-GMC Dealership so other Car Buyers can know what dealerships in the North Riverside, IL area are great and which ones are just so-so. You can also use the Map below to locate other North Riverside Car Dealerships quickly and easily!
Castle Buick-Pontiac-GMC
New 2010 Terrain!
Excellent Service!
