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Prestige Ford Lincoln in Pounding Mill VA

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Prestige Ford Lincoln

(276)963-3673

RR 19 Box 460
Pounding Mill, VA 24637

Overall Rating 0.290.290.290.290.29
Sales Rating No Ratings Yet
Service Rating 0.290.290.290.290.29

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September 23, 2008, 4:59 pm
tangier
Car Dealer Check Member
 
Join Date: Sep 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
tangier

Default Beware!
0.290.290.290.290.29

Why was your vehicle being serviced?
Repair

Were you given an accurate wait time?
None Given

Would You Recommend this Dealership?
No

Year of your vehicle
2001

Make of your vehicle
Lincoln Continental

Name of Your Service Technician?
Bryan Patton

Review Ratings Score
Problem Fixed0    Greeting2
Honesty0    Time0
Questions0    Promises0
Treated0   
Overall Score 0.29

Watch out for Pounding Mill Ford's service department! I took my Lincoln there and, after hooking the car up to the diagnostic machine, they claimed a cylinder needed a new coil and plug. A couple hours later I was told the car ran fine now and gladly paid them $180.
Shortly after leaving, I noticed the exact same "missing" which they claimed to have fixed.
When Pounding Mill Ford was told about this, they said I would have to pay for a new diagnostic. Of course, if they are once again wrong, I will be wasting even more money on whatever "repair" they recommend.
Also, the service manager, Bryan Patton, incorrectly stated that the coil was not covered by my extended warranty, which was purchased from Ford. Now the warranty may not pay, since he was suppose to get authorization before the installation. Will be taking my business elsewhere.
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Prestige Ford Lincoln is a dealer in Pounding Mill, VA. Prestige Ford Lincoln offers Ford and Lincoln. Please feel free to Rate and Review the Prestige Ford Lincoln Dealership so other Car Buyers can know what dealerships in the Pounding Mill, VA area are great and which ones are just so-so. You can also use the Map below to locate other Pounding Mill Car Dealerships quickly and easily!
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