Healey Ford Lincoln

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2 Reviews of Healey Ford Lincoln

1. honestyiskey Review:

   December 13, 2009

   Review Score:

   Problem Fixed
   Greeting
   Honesty
   Time
   Questions
   Promises
   Treated

   1.1 star rating

   • Vehicle serviced for Repair
   • Accurate estimated wait time Yes
   • Would You Recommend this Dealership No
   • Vehicle year 2002
   • Vehicle make Ford
   • Service Technician Jim

   My Healey Ford Lincoln review

   The reason I stopped using this dealership for service (and sales) years ago was because of their awful customer service throughout the entire dealership. There was a recall on my vehicle and I had to use this dealership for the repair because they are the only one in the area. Upon my arrival I was treated extremely poorly by both employees in the Service Department. Basically ignored until they were ready to acknowledge me. I began to tell the service person the reason for my visit and was asked to wait. When they did remember I was standing there they took the car keys and told me how long the wait would be and walked away. Another thing, small, but irritating is when the customer service rep calls me by my first name. I feel that is a lack of respect to the customer. Needless to say, this dealership is the worst I’ve ever seen in every aspect. Buying my car there was the worst decision I’ve ever made. I urge people to go elsewhere. Even if it’s a little out of the way. Healy Ford is only interested in the sale. Period.

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2. catnip Review:

   November 14, 2008

   Review Score:

   Pricing
   Greeting
   Honesty
   Time
   Questions
   Promises
   Financing
   Treated

   3.4 star rating

   • Pressure from salesperson to "Buy Now" Normal
   • How did you first contact the Dealership Walk-In
   • Did you purchase from the Dealership Yes
   • Would you Recommend this Dealership No
   • Name of Your Salesperson John

   My Healey Ford Lincoln review

   I was subjected to high pressure sales tactics from concession manager — nothing you couldn’t shake off with a bit of cynicism, but it still let me feel like a rube.

   More annoying is that the concession tried to stuff the bill with some $150 glass engraving, with is mostly useless (and costs $19 if you want it aftermarket). They are lucky I needed a car urgently because I’d have walked off otherwise.

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Pricing
Greeting
Honesty
Time
Questions
Promises
Financing
Treated

You must give at least 1 star.

• Pressure from salesperson to "Buy Now"
  Low     Normal     High

• How did you first contact the dealership?
  Walk-In     Phone     Internet

• Did you purchase from the dealership?
  No     Yes

• Would you recommend this dealership?
  No     Yes

• First Name of Your Salesperson?
  

Enter your rating for Healey Ford Lincoln by selecting the stars
Highlight stars, then click to rate

Problem Fixed
Greeting
Honesty
Time
Questions
Promises
Treated

You must give at least 1 star.

• Why was your vehicle being serviced?
  Maintenance     Repair     Accessory Installation

• Were you given an accurate wait time?
  No     None Given     Yes

• Would you recommend this dealership?
  No     Yes

• Year of your vehicle
  

• Make of your vehicle
  

• First Name of Your Service Technician?
  

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