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I had just purchased a pre-owned Lincoln LS from a dealership in Springfield, IL and was on a business trip to Indianapolis. The transmission failed! I called this dealership and Steve Braaten asked me to have the car towed in and he would try to help me. He went to bat for me. Without his great assistance, the rotten Hyundai dealership where I purchased the car would have left me stranded and paying for a new transmission for a car I had owned only 4 days. He ordered a reconditioned trans for me and had it installed and ready to go the very next morning! He even printed the vehicle history report that my Illinois dealer refused to do. Even the CCF Parts staff helped me find a hotel for my overnight stay! I wish I had purchased my car from Capitol City Ford! Unfortunately, I live in Illinois, but I'll NEVER forget how Mr. Braaten and his service staff treated me. I felt truly cared for. This is a dealership with integrity and great service. Thank you.
I stopped by the dealership on saturday afternoon and signed the paperwork to buy a escape hybrid. I took the car home but did not drive it at all over the week end . the car was not cleaned or the stickers removed. I tried to cancel this sale and buy another car but they would not do it saying my old car had already been sold to a wholesaler which turned out to be a lie. They put my old car up for sale on their lot 2 days later. This dealership is not to be trusted.
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Capitol City Ford is a dealer in Indianapolis, IN. Capitol City Ford offers Ford. Please feel free to Rate and Review the Capitol City Ford Dealership so other Car Buyers can know what dealerships in the Indianapolis, IN area are great and which ones are just so-so. You can also use the Map below to locate other Indianapolis Car Dealerships quickly and easily!
Capitol City Ford
Treated like a queen
lied to by salesman