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December 18, 2007, 12:41 pm
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Car Dealer Check Member
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Join Date: Dec 2007
Reviews: 2
Review Comments: 0
Forum Posts: 0
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Pleasant experience; excellent price
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Pressure from salesperson to "Buy Now"
Normal
How did you first contact the dealership?
Internet
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
Yes
Name of Your Salesperson?
Ryan Landry
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| Review Ratings Score |
| Pricing | 5 |
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Greeting | 4 |
| Honesty | 5 |
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Time | 3 |
| Questions | 5 |
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Promises | 5 |
| Financing | 5 |
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Treated | 5 |
| Overall Score | 4.63 |
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I negotiated an excellent price with Ryan over email. He was very up-front about all the fees and provided a break-down with the total out-the-door price. Right before I left my house to make the purchase, he scared me by telling me someone else was looking at the car and he would call me back if it fell through. I was worried that this was a tactic to raise the price, but he did call me back and tell me to come get it.
When I got there, Ryan was very friendly and I checked out the car and started on the paperwork. I had gotten my own financing already (at 7%), but he offered to try to get me a better quote. I figured it would not hurt, and told him to go ahead. He came back with 6.25%. Apparently, my credit rating is excellent, especially for a 25-year-old. :-) Everything went smoothly (though slowly; I hate paperwork). My only complaint was that the service dept was apparently short-handed and I had to wait around for 30 minutes for them to program the second remote and gas it up. With a little foresight, it seems like they could have done that in the 90 minutes it took for me to drive over.
Overall, though it was a pleasant experience and I will recommend them to others.
 Post Thanked 0 times  Post Booed 0 times
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Capitol Buick Pontiac GMC
