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Bayside Chrysler Jeep Dodge in Flushing NY 0.5000 5 2

Bayside Chrysler Jeep Dodge in Flushing NY

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Bayside Chrysler Jeep Dodge

(718) 229-8700

21219 Northern Blvd
Flushing, NY 11361

Overall Rating 0.500.500.500.500.50
Sales Rating No Ratings Yet
Service Rating 0.500.500.500.500.50

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1

December 14, 2009, 3:26 pm
 
Join Date: Dec 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
giantstwo is on a distinguished road

Default The Bayside Chrysler scamers
0.000.000.000.000.00

Why was your vehicle being serviced?
Repair

Were you given an accurate wait time?
Yes

Would You Recommend this Dealership?
No

Year of your vehicle
2004

Make of your vehicle
Pacifica

Name of Your Service Technician?
don't know

Review Ratings Score
Problem Fixed0    Greeting0
Honesty0    Time0
Questions0    Promises0
Treated0   
Overall Score 0.00

Brought my 2004 Pacifica to this dealership and will never deal with them again. In fact I will drive 100 miles to another dealership if I have to. I brought my car in as I recieved an "urgent reacall notice" from them and I had a thumping noise coming from the front end. Well I left the car there and went home only to get get a call several hours later informing me of "their findings". You need a tune-up, fuel injectors need to be cleaned, 2 front tires, 2 front shocks, front brakes and 2 tie rods all for only $2,400.00. I informed them that I had the brakes replace a month ago and the tires are only a year old. I also have an extended warranty that I purchased for this car. Only the shocks are covered. The car is garaged and has 62k miles on it. I take care of this car. Use only synthetic oil. Car is mint as that's how I keep it. 1 1/2 years ago had a new transfer case put in and a steering unit put in ( all covered by the warranty). I have always owned only Fords and will never purchase a Chrysler again nor will I ever have any dealings with this dealership ever again. The guy at the counter said "well you know you do have 62k on it". That is some crap. My co-workers Hyundai has 250k on it,well maintained uses it to comute to and from Pa. to NYC 5 days a week. Bayside Chrysler you lost a customer and I wouldn't recomend this place to my enemy.
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September 20, 2009, 8:34 am
KKastrati
Car Dealer Check Member
 
Join Date: Sep 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
KKastrati

Default Minimum Diagnostic fee, Minimum Customer service
1.001.001.001.001.00

Why was your vehicle being serviced?
Repair

Were you given an accurate wait time?
None Given

Would You Recommend this Dealership?
No

Year of your vehicle
2008

Make of your vehicle
Jeep

Name of Your Service Technician?

Review Ratings Score
Problem Fixed1    Greeting1
Honesty1    Time1
Questions1    Promises1
Treated1   
Overall Score 1.00

First off, the porters either do not speak English or choose not to communicate with you. After attempting to ask 4 porters for the key to my car to retrieve my registration for the clerk I had to physically stand in front of one in order to prevent his escape. Once I asked him for my key he told me to find my car and get the ticket number, then find him and he will get the key. Excuse me? I don't work here, YOU do. (Not to mention he apparently parked my car in front of a pump, I wonder who would have paid that ticket. I left the car there and had to take the bus for almost an hour because this dealership does not offer loaners (ghetto dealership, trust me it matches its employees). After I talked to the clerk he told me that if the issue is not covered under warranty he would have to charge me a minimum diagnostics fee of $200. I said ok no problem. When I got back they told me they couldn't find the problem and the vehicle was fine, therefore I need to pay them $200. LOL, WHAT? There was nothing wrong with the vehicle so I was forced to pay them for no services rendered. I spoke to the manager and all he said to me is "not my problem" and he shrugged his shoulders like he was 12. They settled for $100, they took 15 to look at my suspension and told me that there was nothing wrong, so I owe them $100.I own a $35k Jeep, under warranty, and unless the entire thing is falling apart I must pay in order for these people to look at it. Congratulations Bayside Chrysler Jeep Dodge, you stole $100 bucks that day, but you lost a customer for life.
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September 20, 2009, 8:37 am
KKastrati
Car Dealer Check Member
 
Join Date: Sep 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
KKastrati
Default Comment on Minimum Diagnostic fee, Minimum Customer service

I don't know why it says I gave this dealership 3 stars, I gave it 1's accross the board. This is the worst dealership I have ever visited.
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September 20, 2009, 8:48 am
Car Dealer Check
 
Default Car dealer check note on Minimum Diagnostic fee, Minimum Customer service

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