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Alan Browne Chevrolet in Genoa IL

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Alan Browne Chevrolet

(815) 784-2511

700 Pearson Drive
Genoa, IL 60135

Overall Rating 1.711.711.711.711.71
Sales Rating 1.711.711.711.711.71
Service Rating No Ratings Yet

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June 28, 2007, 2:48 pm
bradc314
Car Dealer Check Member
 
Join Date: Jun 2007
Reviews: 1
Review Comments: 0
Forum Posts: 0
bradc314

Default Mr. Browne would rather insult than sell
1.711.711.711.711.71

Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?
Fred

Review Ratings Score
Pricing2    Greeting4
Honesty1    Time1
Questions2    Promises1
Treated1   
Overall Score 1.71

The other day I went to Alan Browne Chevy to negotiate on a car that I was prepared to buy. They refused to budge even $1 on their asking price (which is of course their right), which annoyed me because of course they do not advertise No Haggle Pricing. It was evident that they had no motivation to sell me a car that day, so I decided to leave. On the way out, the salesman was apologizing stating that he does not set the price, etc. I told him that his management certainly wasn't helping him make any commissioned sales in the last week of the month.

As I was headed to my car, Mr. Alan Browne himself came out and asked if he could help me. I thought it was an effort to salvage a potential sale, but it turned out that Mr. Browne was only interested in insulting me. He insinuated that I was lying by presenting him comparable vehicles from the web that were priced $2,000 less for the same features. Although I told him that I've seen the cars in person, he doubted their very existence. He went on and on, insulting me, saying I wasn't a good listener, I wasn't very bright, and I wasn't very smart. He had no desire to sell a car, he just wanted to argue and insult and boast his own intelligence.

I decided that as a customer, I didn't need to take that kind of junk, so, as I turned to leave, I assurred Mr. Browne that I would tell all my friends about my experience at Alan Browne Chevrolet. At which time Mr. Browne said, "I doubt you even have any friends."
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Alan Browne Chevrolet is a dealer in Genoa, IL. Alan Browne Chevrolet offers Chevy. Please feel free to Rate and Review the Alan Browne Chevrolet Dealership so other Car Buyers can know what dealerships in the Genoa, IL area are great and which ones are just so-so. You can also use the Map below to locate other Genoa Car Dealerships quickly and easily!
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