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Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Phone
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
No
Name of Your Salesperson?
phil and guy
Review Ratings Score
Pricing
2
Greeting
5
Honesty
0
Time
2
Questions
2
Promises
0
Financing
1
Treated
1
Overall Score
1.63
I'm being Sued because of Phil Aniere and Guy Pertersen tells nothing but lies they told me I needed more money for a down payment I told him I did not have it they said dont worry we will give you time to pay the other $1500.00 I received a call 8days after I took the car if I dont pay the $1500.00 by the due date they were going to send my check to the DA and have me put in Jail I called the bank and told them what they did to me but it was to late they had already paid Airport Honda for the car. I told the collection lady what Phil and Guy had told me and my son she said she was not there so she didn't know what was said. I told her they said I could make payments until I paid it off my son was there they said they would hold the check she said it does not work like that either you pay this amount are we will call the DA and give them your check or we will Sue You for 3 times the amount of the check. I told her I didn't have paper checks Phil told me I could go to my bank and get checks he even had Guy to drive me and my son to the bank the first check I wrote was paid the second check bounced I went back to the dealer and spoke with Phil he said I talked to the lady in the collection department everything is fine dont worry just make payments I call her back she said Phil cant help you and you cant make payments. I have made payments I only owe $600.00 but now I'm being Sued for $2400.00 3 times the amount because of Phil and Guy and they wont take $600.00 even if I had it if I know this was going to happen I would have never got the car because I knew and told them I didn't have $1500.00 up front this has been a hardship for me I will file a complaint with the D.A. and the Attoney General office Airport Honda needs to be investigated
Had a bad experience. Was pressured by the sales guys to lease a car. Asked them not to check my credit history but they did it without even letting me know that they were going to go it.
Was really pissed at them. Went back and they said that I had told them to run a credit check.
The sales manager was the worst of all. He did not even try to negotiate the price. And the worst of all he was not even ready to give me a price for the lease of a car which I thought was ridiculous. Walked out of there.
This dealer was extremely helpful and friendly. I had lots of questions and comparisons and they were extremely helpful. No pressure and got a very good deal. I will recommend this dealer highly.
This dealership has been by far one of the worst shopping experiences of my life. I was lied to, ignored and laughed at over the course of three visits. Each time I came back was under false pretenses.
The first problem began like so...
I went in wanting to buy a Honda Fit. After two hours of negotiating a BUY, we got the figures we both agreed upon, then they asked me, "Okay, are you ready to sign the LEASE?" The word "lease" had never exited my mouth since entering that dealership. I should have known then what I was in for.
So we started negotiating a buy. We got to some slightly higher figures than I was hoping for, so I said I would look around. After looking around a bit and going to other dealerships, I realized that they had made me a decent offer. I went back in to take them up on the offer they made me, and all of a sudden, they can't do that offer anymore. They are now saying that it wasn't a real quote, and the offer was just what they were "hoping" to do for me. Another 2 hours go buy and I end up walking out again.
Two days go by, then I recieve a text message AND voice mail saying they would price the car at $1000 down, 260/month for 66 months. Great deal, right? I called three times to confirm this offer and that the deal was ready to go, including tax, title, fees, etc. When I got there, they brought out the pencil and paper and started once again with the same offer that I turned down 2 days ago! Talk about a bait and switch. When I would not back down from the offer they sent me as a text message (which I showed to them), they seriously laughed at me. It was one gentleman in particular, I wish I could remember his name. Laughing at a customer after lying to them? Ridiculous.
I have never been so fed up with a group of people in my life.
If you are trying to avoid frustration and bad business practices, then stay away from Airport Marina Honda.
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Airport Honda is a dealer in Los Angeles, CA. Airport Honda offers Honda and Used Cars. Please feel free to Rate and Review the Airport Honda Dealership so other Car Buyers can know what dealerships in the Los Angeles, CA area are great and which ones are just so-so. You can also use the Map below to locate other Los Angeles Car Dealerships quickly and easily!
Airport Honda
They Should Arrested Phil Aniere and Guy Petersen
Bad Sales Service and Dishonest
GREAT DEAL / GREAT DEALER
I will recommend this dealer highly.