Webb Chevy in Oak Lawn IL
2.5625
5
2
Webb Chevy in Oak Lawn IL
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Very satisfied new car owner |
0 Comments
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April 25, 2010, 7:38 pm
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Join Date: Apr 2010
Reviews: 1
Review Comments: 0
Forum Posts: 0
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Very satisfied new car owner
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Pressure from salesperson to "Buy Now"
Low
How did you first contact the dealership?
Internet
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
Yes
Name of Your Salesperson?
Luis Herera
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Review Ratings Score
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| Pricing | 5 |
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Greeting | 5 |
| Honesty | 5 |
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Time | 5 |
| Questions | 5 |
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Promises | 5 |
| Financing | 5 |
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Treated | 5 |
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Overall Score
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5.00
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While vacationing in Florida I called Webb Chevy and was extremely pleased with their quick and extremely pleasant responses. After several conversations I ordered the car and they said when I return to Chicago in 6 weeks the car should be there as I ordered it. They were correct and when I picked up the car they were very informative about all their polocies and service.The owner, a lovely women, Jackie Webb made this purchase very pleasant. I will continue to recommend them to anyone.
Sark and Alice Boyajian (Palos Hts)2
 Post Thanked 0 times  Post Booed 0 times
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THESE GUY SUCK, STAY AWAY THEY WASTE YOUR TIME |
0 Comments
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December 21, 2009, 8:33 pm
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Join Date: Dec 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
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THESE GUY SUCK, STAY AWAY THEY WASTE YOUR TIME
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Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Internet
Did you purchase from the dealership?
No
Would you recommend this dealership?
Yes
Name of Your Salesperson?
GREASY PAUL
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Review Ratings Score
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| Pricing | 0 |
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Greeting | 1 |
| Honesty | 0 |
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Time | 0 |
| Questions | 0 |
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Promises | 0 |
| Financing | 0 |
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Treated | 0 |
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Overall Score
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0.13
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THIS PLACE SUCKS, STAY AWAY. THEY WILL WASTE YOUR TIME!!! I first started dealing with them through e-mail and they said they had a truck for me. I went in and talked with them everything seemed OK.
The next day I called and the price of the truck went up $1,200.... Also I had to trade in my truck WITH the plow or no deal, they said they did not need the plow the day before.
Argued back and forth for a few days and came to an agreement "NO MORE CHANGES I PROMISE" said the e-mail I still have saved.
Not so..... I walked in the next day to leave a deposit and the greasy sales guys went to work. All of a sudden my truck had $6k worth or "work needed". The price of the new truck went up $8k. OK so my truck is worth $6k less but the price went up $8k, greasy guy 1 and 2 just mumble and stumbled on how $6k of work equals $8k increase.
Then the sales manager starts arguing with me. Mading up stories about how my truck has this leak and that leak. I take care of my own truck so I know he was talking BS. My favorite part is when he said "you think this is a waste of your time, this was a waste of our time". For the 2 hours I was in the show room I was THE ONLY PERSON IN THE SHOW ROOM.... The sale people just stood in a circle giggling.
All true and I DID buy a new truck 2 weeks later. I highly recommend the Chevy guys down in Joliet, IL. I got a BETTER truck, one model up, and a BETTER trade in value. Oh yeah NO BS they took my truck, checked it out, and came back with all is OK and made me an offer that was better then all my other shopping (total of 5 dealers so I was very educated on what was worth what).
Don't waste a minute looking at this dealer, they are horrible and then will argue with you. They wasted a week of my time.
Lastly the sales people seem to know nothing about the cars and trucks they sell, I was surprised they knew how to open the door. I kept correcting the sale's guy because I had read up on the truck before I got there.
Post Thanked 0 times Post Booed 0 times
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