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Watertown Ford



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457 Pleasant Street
Watertown MA 02472
(617) 924-3673
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Overall 1.381.381.381.381.38
Sales 1.381.381.381.381.38
Service N/A
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told you are on your own after the sales
  (Read Detailed Review)   Report Review
May 17, 2007, 8:57 am
Lemon1
Car Dealer Check Member
  
Join Date: May 2007
Reviews: 1
Review Comments: 0
Forum Posts: 0
Lemon1
1.001.001.001.001.00
Default told you are on your own after the sales
Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Internet

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
No

Name of Your Salesperson?
NEIL SANTUOSSO
Review Ratings Score
Pricing1    Greeting1
Honesty1    Time1
Questions1    Promises1
Financing1    Treated1
Overall Score1.00
THE WORST DELAERSHIP EXPEERIENCE AND THE WORST AUTO DEALERSHIP I'VE EVER EXPERIENCED,I WOULDN'T ROCCOMEND THIS DEALERSHIP TO A DOG.GM,SALES MANAGER,AND SERVICE MANAGER,ARE NOT TRUSTWORTHY AND HONEST... :x
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One of the most unscrupulous dealers in mass
  (Read Detailed Review)   Report Review
May 17, 2007, 8:48 am
Clebo1
Car Dealer Check Member
  
Join Date: May 2007
Reviews: 1
Review Comments: 0
Forum Posts: 0
Clebo1
1.751.751.751.751.75
Default One of the most unscrupulous dealers in mass
Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?
neil santuosso
Review Ratings Score
Pricing2    Greeting3
Honesty2    Time2
Questions1    Promises1
Financing2    Treated1
Overall Score1.75
1.Did not prep auto prooperly for sale
2.Did nor repair all problems in a efficient manner after I gave the list to the General manager Matt Thomspson.
3.Wrong number of mileage 50,000 instaead of 70,000 put on my warranty,has refsued to coreect and lied to the BBB about offering me a compomise about fixing the problem which was their mistake.
4.On two occasions attempted to repair a problem under the extended warranty,failed on 1/29/07 and then again on 4/14/07,PETER KING gm of watertown ford PROMISED TO SEND VEHICLE TO A CHEVY DEALER FO FIX,DID NOT,VEHICLE WHISTLING LIKE A SEWING MACHINE.
ISSUE STILL PENDING..

CUSTOMER SERVICE AND REPAIR SERVICE JUST ATTROCIOUS!!!!! :x :? :?
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